Chatwoot vs YCloud
| Chatwoot | YCloud | |
|---|---|---|
| Free plan | Yes | Yes |
| Free trial | Yes | |
| Paid from | $19/mo | $39/mo |
| Open source | Yes | |
| Platforms | Android, api, iOS, Linux, self-hosted, Web | api, Web |
| Free plan | Yes | Yes |
| Included agent seats | 2 agents | 2 agents |
| Paid from | Free | |
| SLA management | Yes | |
| Help center | Yes | |
| API access | Yes | |
| Website chatbot | Yes | |
| Live agent chat | Yes | |
| Visitor tracking | Yes | |
| Chat channels | omnichannel | |
| Listed integrations | 15 apps | |
| Shared inbox | Yes | |
| Conversation routing | skill_based | |
| Included WhatsApp numbers | 3 numbers | |
| Conversation retention | 180 days | |
| Team collaboration | Yes | |
| WhatsApp templates | Yes |
Listed together in Best WhatsApp Customer Service Software