Convin vs QualityDesk

Convin

7.6 #1 in Call Center Speech Analytics Software

About Convin

QualityDesk

7.8 #1 in Call Center Quality Management Software

About QualityDesk
ConvinQualityDesk
Free planYesYes
Free trialYesYes
Paid fromFree€339/mo
Open sourceNoNo
PlatformsAndroid, iOS, WebAndroid, iOS, Web
Free plan—Yes
Coaching workflows—Yes
AI-assisted scoring—Yes
Compliance reviews—Yes
Included agents—19 agents

Both are listed in Best Call Center Quality Management Software. On The Geeks Club, QualityDesk scores higher on our published basis.