FreeITSM vs Microsoft System Center Service Manager

FreeITSM

6.7 #29 in IT Knowledge Base Software

About FreeITSM

Microsoft System Center Service Manager

5.7 #39 in IT Problem Management Software

About Microsoft System Center Service Manager
FreeITSMMicrosoft System Center Service Manager
Free planYesNo
Free trialNo
Paid fromFree$1,455/mo
Platformsapi, Linux, self-hosted, Web, WindowsWindows
Free planYesNo
Risk assessmentYes
Approval workflowsYes
Change calendarYes
Change audit trailYes
Root-cause analysisYes
Workaround trackingYes
Incident linkingYes
Permanent-fix trackingYes
Deployment optionsself-hosted

Listed together in Best IT Problem Management Software