GLPI vs Microsoft System Center Service Manager

GLPI

8.6 #6 in IT Asset Management Software

About GLPI

Microsoft System Center Service Manager

5.7 #39 in IT Problem Management Software

About Microsoft System Center Service Manager
GLPIMicrosoft System Center Service Manager
Free planNo
Free trialYes
Paid from€19/mo$1,455/mo
PlatformsAndroid, api, Linux, macOS, self-hosted, Web, WindowsWindows
Free planNoNo
Approval workflowsYes
SLA managementYes
Knowledge baseYes
Employee portalYes
Asset managementYes
Single sign-onYes
Root-cause analysisYes
Workaround trackingYes
Incident linkingYes
Permanent-fix trackingYes
Deployment optionsself-hosted

Listed together in Best IT Problem Management SoftwareBest IT Service Catalog Software