InvGate Service Desk vs Web Help Desk

InvGate Service Desk

6.7 #31 in IT Knowledge Base Software

About InvGate Service Desk

Web Help Desk

7.2 #6 in IT SLA Management Software

About Web Help Desk
InvGate Service DeskWeb Help Desk
Free planNoNo
Free trialYesYes
Paid from$41.67/mo$26.67/mo
Platformsapi, Linux, self-hosted, Web, WindowsiOS, Linux, macOS, self-hosted, Web, Windows
Free planNoNo
SLA managementYesYes
IT asset managementYes
Knowledge baseYesYes
Asset managementYesYes
Approval workflowsYesYes
Employee portalYesYes
Single sign-onYesYes
Mobile appsYesYes
Root-cause analysisYes
Known-error databaseYes
Workaround trackingYes
Incident linkingYes
Permanent-fix trackingYes

Listed together in Best IT SLA Management SoftwareBest IT Help Desk Software