Request Tracker for Incident Response vs Xurrent IMR

Request Tracker for Incident Response

7.7 #6 in Incident Management Software

About Request Tracker for Incident Response

Xurrent IMR

6.8 #18 in IT Change Management Software

About Xurrent IMR
Request Tracker for Incident ResponseXurrent IMR
Free planYesNo
Free trialYesYes
Paid from$450/mo$6/mo
Platformsapi, Linux, self-hosted, WebAndroid, api, iOS, Web
Free planNoNo
Paid from15 /user/mo5 /user/mo
Escalation policiesYesYes
Audit logsYesYes
Post-incident reviewsYes
Status pagesYes
Mobile appsYes
Incident retention12 days

Listed together in Best Incident Management Software