SherpaDesk vs Vivantio

SherpaDesk

6.8 #50 in Help desk software

About SherpaDesk

Vivantio

7.9 #14 in Help desk software

About Vivantio
SherpaDeskVivantio
Free planYes
Paid from$45/mo$49/mo
Platformsapiapi, self-hosted, Web
Free planYesNo
Paid from$40/user/mo49 /mo
Shared inboxYes
SLA managementYes
Help centerYes
Ticket automationYes
Customer portalYes
API accessYes
Included agent seats1
Non-IT departmentsYes
Service catalogYes
Workflow automationYes
Employee portalYes
Knowledge baseYes
Asset managementYes
Deploymentcloud
Deployment optionscloud

Listed together in Best Help Desk Software