Best Help Desk Software in 2026
Updated
In short: Vtiger Help Desk is ranked #1 of 101 as of 4 October 2026, ahead of Chatwoot and Help Scout. The best-ranked option with a free plan is Chatwoot. The lowest first paid tier on this page is Comm100 Contact Center at $2.58/mo.
Help desk software can help a team organize customer requests and manage the work of responding to them. Compared on shared inboxes, ticket automation, and SLA management, the entries offer different support workflow features to weigh. Vtiger Help Desk, Chatwoot, and Help Scout are among the available options. Consider whether a customer portal or help center fits how customers seek help, and whether API access is relevant to your other systems. Included agent seats, free-plan availability, and paid-from pricing help frame team access and cost as you compare the listed capabilities against the needs of your support operation.
101 help desk software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
Help desk software, ranked on how quickly a newcomer can get going. 19 of the 25 on this page can be tried for free.
- 1 Vtiger Help DeskPaid from $12/mo
- Free to practise on: yes
- Free trial: yes
- Well documented: yes
- Runs where you work: not on record
- 2 ChatwootPaid from $19/mo
- Free to practise on: yes
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 3 Help ScoutPaid from $25/mo
- Free to practise on: yes
- Free trial: yes
- Well documented: yes
- Runs where you work: not on record
- 4 Desk365Paid from $12/mo
- Free to practise on: yes
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 5 FreshdeskPaid from $19/mo
- Free to practise on: yes
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 6 IntercomPaid from $19/mo
- Free to practise on: not on record
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 7 LiveAgentPaid from $15/mo
- Free to practise on: not on record
- Free trial: yes
- Well documented: yes
- Runs where you work: not on record
- 8 Zoho DeskPaid from ₹420/mo
- Free to practise on: yes
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 9 Odoo HelpdeskFree plan
- Free to practise on: yes
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 10 Jitbit HelpdeskPaid from $24/mo
- Free to practise on: not on record
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 11 VivantioPaid from $49/mo
- Free to practise on: yes
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 12 Comm100 Contact CenterPaid from $2.58/mo
- Free to practise on: not on record
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 13 FreeScoutFree plan
- Free to practise on: yes
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 14 ManageEngine SupportCenter PlusPaid from $100/mo
- Free to practise on: yes
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 15 ProProfs Help DeskPaid from $29.99/mo
- Free to practise on: yes
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 16 WhelpPaid from $29/mo
- Free to practise on: yes
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 17 Zammad
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 18 Kustomer
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: yes
- 19 SugesterPaid from $12/mo
- Free to practise on: yes
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 20 Salesforce Service CloudPaid from $25/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 21 Teamwork DeskPaid from $9.50/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 22 UVdesk
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 23 SmarterTrackPaid from $20/mo
- Free to practise on: yes
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 24 HESKFree plan
- Free to practise on: yes
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 25 Creatio ServicePaid from $15/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
Is your platform on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which help desk software is ranked first on The Geeks Club?
Vtiger Help Desk is ranked #1 of 101 with a score of 9.2. Chatwoot is second and Help Scout third.
How many of these have a free plan?
14 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Comm100 Contact Center has the lowest first paid tier we found: $2.58/mo.
How is this list ranked?
Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on. Paid placements never change a rank.