Xurrent IMR vs ZentraITSM
| Xurrent IMR | ZentraITSM | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | Yes |
| Paid from | $6/mo | $19/mo |
| Platforms | Android, api, iOS, Web | api, self-hosted, Web |
| Free plan | No | No |
| Paid from | 5 /user/mo | 19 /user/mo |
| Escalation policies | Yes | |
| Post-incident reviews | Yes | |
| Status pages | Yes | |
| Mobile apps | Yes | |
| Audit logs | Yes | |
| Incident retention | 12 days | |
| Non-IT departments | Yes | |
| Service catalog | Yes | |
| Workflow automation | Yes | |
| Employee portal | Yes | |
| Knowledge base | Yes | |
| Asset management | Yes | |
| Deployment | both |
Listed together in Best IT Change Management SoftwareBest IT Problem Management SoftwareBest Enterprise Service Management Software