CallTools

CallTools is ranked #97 of 126 in call center software on The Geeks Club, made by CallTools (Irvine, California, United States). It runs on API, Browser extension, macOS, Web, Windows.

CallTools plans and pricing

All plans

Power Contact Center Not published month-to-month or annual unlimited local and domestic long-distance inbound/outbound minutes · agent seats can be added calltools.com · 1 Oct 2026

Compared on call center software

Local presence: Yes
Voicemail drop: Yes

Best CallTools alternatives

See all 12

9.1 Freshcaller Free plan

8.6 Amazon Connect Free trial

8.4 Dialpad Support Free trial $8,095/mo

8.1 CallHub Free plan

8.0 Genesys Cloud CX $75/mo

8.0 Exotel Contact Center Free trial $70/mo

CallTools

What it does: CallTools provides an all-in-one cloud contact-center platform for managing inbound and outbound calls.
Dialing modes: The platform offers power, predictive, and preview dialing options.
Power dialer: The Power Dialer automatically advances through a contact list and connects agents when a person answers.
Inbound calling: Inbound features include call distribution, custom IVR, queues, callbacks, failover destinations, and call recording.
Messaging: Agents can send SMS and email follow-ups directly from the platform.
Reporting: The dashboard reports contact rates, talk time, call dispositions, and lead-source performance in real time.
Integrations: CallTools lists more than 40 direct integrations, including Salesforce, HubSpot, Zoho, Pipedrive, Microsoft Dynamics, Slack, Google Sheets, Shopify, Zapier, Keap, Ringba, and Retreaver.
API: Its documented REST API supports data import, export, querying contacts and call logs, webhooks, automations, and custom connectors.
Compliance controls: Compliance features include timezone protection, state-specific holiday scheduling, Federal Do Not Call integration, contact-preference scrubbing, call recording, and audit logging.
Security: The VoIP platform states that it uses call-data encryption, secure authentication controls, strong password policies, closed SIP ports, and multi-factor authentication for admin accounts.
Support: CallTools provides in-house support, developer support for API needs, phone support, and stated online hours of Monday–Friday 5am–5pm PST and Saturday–Sunday 7am–4pm PST.
System requirements: Agents must use a physical Windows 10 or current macOS computer with the latest Chrome or Firefox and a USB wired headset; tablets, mobile devices, and virtual machines are unsupported.
Usage limits: The plan includes unlimited minutes and does not limit calls per minute or ports, although CallTools asks customers to report expected usage spikes.
Target customers: CallTools says it supports organizations ranging from small sales teams to large enterprise contact centers.

Visit site Alternatives

Where it ranks on The Geeks Club

Best Call Center Software in 2026#97 of 126
Best Sales Dialer Software in 2026#6 of 32
Best Predictive Dialer Software in 2026#8 of 27

Is CallTools yours?

Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.

Claim it free Promote CallTools

Sources

calltools.com/about/· checked 1 Oct 2026
calltools.com/sales-telemarketing/· checked 1 Oct 2026
calltools.com/power-dialer/· checked 1 Oct 2026
calltools.com/inbound-call-center/· checked 1 Oct 2026
calltools.com/integrations/· checked 1 Oct 2026
calltools.com/developers/getting-started/· checked 1 Oct 2026
calltools.com/compliant-call-center-features/· checked 1 Oct 2026
calltools.com/voip-phone-platform/· checked 1 Oct 2026
calltools.com/contact/· checked 1 Oct 2026
calltools.zendesk.com/hc/en-us/articles/46684905752852-CallTo· checked 1 Oct 2026
calltools.com/pricing/· checked 1 Oct 2026
calltools.com· checked 28 Sept 2026