Case360

Case360 is ranked #2 of 29 in workplace investigation software on The Geeks Club. It runs on Web. There is no free plan. A free trial is offered. Paid plans start at A$33/mo.

Case360 plans and pricing

All plans

Solo A$33/mo $390 billed annually 1 team member · 10 active cases · 5 GB secure storage · 100 AI credits/month case360.com.au · 2 Oct 2026

Starter A$66/mo $790 billed annually 5 team members · 50 active cases · 10 GB secure storage · 200 AI credits/month case360.com.au · 2 Oct 2026

Professional A$249/mo $2990 billed annually 25 team members · 500 active cases · 100 GB secure storage · 500 AI credits/month · SAML SSO + SCIM case360.com.au · 2 Oct 2026

Enterprise Not published Unlimited users · Unlimited active cases · 1024 GB secure storage · 1000 AI credits/month · Priority support + SLA case360.com.au · 2 Oct 2026

Compared on workplace investigation software

Free plan: No
Case management: Yes
Evidence management: Yes
Interview management: Yes
Findings & remediation: Yes
Audit log: Yes

Best Case360 alternatives

See all 12

6.8 Donesafe Free trial

6.7 Ethicontrol Free trial $99/mo

6.7 Pulpstream Employee Relations

6.6 Sodales Employee Relations

6.5 Civica Complaints Management

6.5 Safecall Investigation Case Management

Case360

Purpose: Case360 is a cloud-based workplace investigation case management platform for organising cases, managing documents, assigning tasks, and generating reports.
AI Fact Find: AI Fact Find maps evidence to allegations, marks evidence as supporting, disputing, neutral, or not yet tested, and flags gaps; its output is advisory.
Document intelligence: The product summarizes uploaded documents, assigns risk rankings, and extracts facts, dates, and names from supported materials including PDFs, Word documents, images, audio, and video transcripts.
Reports: Case360 generates interim and final investigation reports from case data and templates, with export to .docx for review and sign-off.
HRIS integrations: The HRIS integrations listed are SAP SuccessFactors, Workday, TechnologyOne, and Aurion, with more available on request.
Case collaboration: Multiple investigators can work on a case with live presence, update prompts, and conflict protection against overwriting another person's edits.
Evidence integrity: Documents have version history and a chain-of-custody hash, and redaction creates a copy while preserving the original.
Privacy and access: The product offers field-level masking of personal information, role-based access or reveal-on-demand, and audit logging of each reveal.
Australian data residency: The maker says customer data is stored in Australia and identifies Sydney regions for its database, file storage, authentication, hosting, and AI analysis.
Security: The privacy policy lists TLS encryption in transit, AES-256 encryption at rest, multi-tenant data isolation, role-based access controls, and signed file URLs with 15-minute expiry.
Compliance: Case360 says it handles personal information in accordance with Australia's Privacy Act 1988 and Australian Privacy Principles.
Support and service level: The Enterprise plan includes priority support and an SLA, and the terms state a target of 99.5% monthly uptime.
Notable plan limit: Unused monthly AI credits do not roll over, while purchased top-up credits do not expire.
Intended users: The maker describes Case360 as built for Australian HR professionals, workplace investigation firms, and employment law firms.
Price from: A$33/mo

Visit site Alternatives

Where it ranks on The Geeks Club

Best Workplace Investigation Software in 2026#2 of 29

Is Case360 yours?

Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.

Claim it free Promote Case360

Sources

case360.com.au/terms· checked 2 Oct 2026
case360.com.au/features· checked 2 Oct 2026
case360.com.au/privacy· checked 2 Oct 2026
case360.com.au/pricing· checked 2 Oct 2026