ChangeEngine HR Knowledge Agent

ChangeEngine HR Knowledge Agent is ranked #27 of 51 in HR knowledge base software on The Geeks Club. It runs on Web. There is no free plan. Paid plans start at $350/mo.

ChangeEngine HR Knowledge Agent plans and pricing

All plans

Entry $350/mo For 200 employees Drag-and-drop branded emails · open, click, and engagement analytics · Personalized Tone AI and templates · automated journey scheduling changeengine.com · 30 Sept 2026

Engage Not published Dynamic segmentation and personalized journeys · Slack, Teams, and SMS delivery · Content AI · HRIS and Active Directory integration changeengine.com · 30 Sept 2026

Enterprise Not published AI-powered content libraries and custom templates · cross-channel orchestration · advanced roles and permissions · dedicated design services team changeengine.com · 30 Sept 2026

Compared on HR knowledge base software

Custom branding: Yes
Access controls: advanced
Content analytics: Yes
SSO support: Yes
Multilingual content: Yes

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ChangeEngine HR Knowledge Agent

Purpose: HR Knowledge Agent turns static policies into a secure, conversational AI experience embedded in an employee experience ecosystem.
Policy-grounded answers: Responses are grounded exclusively in approved internal policies and documentation.
Answer features: The agent provides clear answers, links to exact policy sections, full document viewing or downloading, and optional audio playback.
Supported documents: Admins can upload policies in PDF, DOCX, and PPT formats.
Permissions: Content can be assigned by department, manager status, or region, with document groups, visibility rules, version history, and change logs.
Internet access: The agent never pulls from the public internet and uses only approved internal knowledge.
Access: The product is web-based, supports SSO through Okta, Azure AD, and Google, and can be fully branded to an organization.
Analytics: Built-in analytics include full-content search, engagement tracking, question trend reporting, deflection analytics, and section-level insights.
Fallback behavior: When the agent cannot find a clear answer, employees are guided to related policy sections or the appropriate People Team contact.
Languages: The agent can respond to employee questions in multiple languages.
Integrations: ChangeEngine lists integrations including 15Five, ADP, BambooHR, Gusto, Rippling, Slack, Teams, UKG, Workday, and Zenefits.
Security: ChangeEngine states that its platform has ISO 27001 and SOC 2 certifications, GDPR compliance, encryption in transit and at rest, SAML or OAuth SSO, and two-factor authentication.
Support: ChangeEngine lists live chat support, Slack support, weekly check-in calls, training webinars, and dedicated account managers.
Headquarters: San Francisco, California, US; London, UK
Price from: $350/mo

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Where it ranks on The Geeks Club

Best HR Knowledge Base Software in 2026#27 of 51
Best Employee Communication Software in 2026#20 of 33

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Sources

changeengine.com/product-hr-knowledge-agent· checked 30 Sept 2026
changeengine.com/integrations· checked 30 Sept 2026
changeengine.com/features· checked 30 Sept 2026
changeengine.com/pricing· checked 30 Sept 2026