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CloudTalk AI Voice Agent

7.0easy start · #57 of 174
in Business Phone Systems
  • Free to practise onnot on record
  • Free trialyes
  • Well documentedyes
  • Runs where you workyes

Runs on Android, api, iOS, Linux, Mac, Web, Windows.

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CloudTalk AI Voice Agent combines a business phone system with AI voice agents for small and mid-sized sales and support teams. It handles inbound and outbound calls and can hand a call from AI to a human agent. AI Receptionist answers FAQs, routes calls conversationally, collects contact details, takes messages, blocks spam and robocalls, and provides 24/7 inbound coverage. It understands more than 70 languages and accents; the service supports more than 60 languages. AI Specialist adds identity authentication, multi-step issue resolution, real-time workflows, payment and invoice handling, calendar synchronization, rescheduling, and call analytics. Listed integrations include Salesforce, Zendesk, HubSpot, Pipedrive, Zoho CRM, Gong, Zapier, Freshdesk, Help Scout, and Intercom. Custom connections can use a REST API, webhooks, workflow automation, Zapier, or Make; API access is available on Essential and above. CloudTalk lists browser and desktop access for Mac, Windows, and Linux, plus iOS and Android apps. The US AI Receptionist plan is 99.00 USD per month for 200 minutes; the AI Specialist plan is 349.00 USD per month for 1,000 minutes.

Who it is for

It suits small and mid-sized sales or support teams that handle inbound and outbound calls and want AI call handling with a human handoff option. Teams using the listed CRMs or custom integrations may also find its connectivity relevant.

What is good

  • Supports inbound and outbound calling with human handoff
  • AI Receptionist provides 24/7 inbound coverage
  • AI Receptionist understands 70+ languages and accents
  • Integrations include Salesforce, HubSpot, and Zendesk
  • 24/7 chat and email support is included in all plans

What to know first

  • AI Specialist is 349.00 USD per month
  • US AI Receptionist includes 200 minutes
  • API access is available on Essential and above

Verdict

CloudTalk AI Voice Agent pairs call handling with distinct Receptionist and Specialist capabilities, plus integrations and human handoff. The listed US prices are 99.00 USD per month for AI Receptionist and 349.00 USD per month for AI Specialist.

CloudTalk AI Voice Agent plans and pricing

All plans
AI Receptionist Not published 50 min included · inbound calls · 70+ languages cloudtalk.io · 30 Sept 2026
AI Specialist $349/mo 1,000 min included · multi-step workflows · outbound calls cloudtalk.io · 30 Sept 2026
Custom €0.15/mo per minute · above 10,000 minutes · custom volume packages cloudtalk.io · 30 Sept 2026
AI Receptionist (US pricing stated on page) $99/mo 200 minutes · inbound calls cloudtalk.io · 30 Sept 2026
AI Specialist (US pricing stated on page) $349/mo 1,000 minutes · outbound calls · end-to-end workflows cloudtalk.io · 30 Sept 2026

Compared on business phone systems

Free plan
No

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