Commbots

7.4easy start · #5of 33
in WhatsApp Customer Service Software

Free to practise onyes
Free trialyes
Well documentedyes
Runs where you workno

Runs on Web. Paid plans from AED 250/mo.

Commbots is ranked #5 of 33 in WhatsApp customer service software on The Geeks Club. It runs on Web. There is a free plan. A free trial is offered. Paid plans start at AED 250/mo.

Commbots plans and pricing

All plans

Startup Free 1 chatbot · 2 accounts · all applications and messaging channels · standard templates · basic AI responses commbots.com · 11 Oct 2026

Basic AED 250/mo 1 chatbot · 1,000 conversations/month · WhatsApp and Web Chat · basic AI responses · standard templates · email support commbots.com · 11 Oct 2026

Professional AED 800/mo 3 chatbots · 5,000 conversations/month · all messaging channels · advanced AI with training · custom workflows · live chat handover · CRM integrations · analytics · priority support commbots.com · 11 Oct 2026

Enterprise Unlimited chatbots and conversations · custom integrations · dedicated account manager · SLA guarantee · API access · white-labeling commbots.com · 11 Oct 2026

Compared on WhatsApp customer service software

Free plan: No
Shared inbox: Yes
Conversation routing: skill_based
Team collaboration: Yes
WhatsApp templates: Yes

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The record

Product: Commbots provides AI chatbots and customer messaging across WhatsApp, Instagram, web chat, Messenger, Telegram, and SMS.
AI chatbot: Its chatbot supports Arabic and English, answers common questions, qualifies leads, and can hand conversations to agents with context.
Team inbox: The shared inbox lets multiple agents assign chats, collaborate, and view a shared conversation history.
Automation: The platform supports no-code conversation flows, conditional logic, scheduled follow-ups, and behavior-triggered workflows.
Analytics: Analytics include conversation metrics, customer satisfaction tracking, bot performance analysis, conversion tracking, and custom reports.
Integrations: Listed managed integrations include Salesforce, HubSpot, Zoho CRM, Pipedrive, Odoo, ERPNext, Shopify, WooCommerce, Zendesk, and Freshdesk; custom APIs and webhooks are available on request.
Integration limits: Integrations are subject to API availability and permissions, and the maker says its team configures managed integrations with customers.
Messaging compliance: Commbots supports WhatsApp marketing, utility, and authentication templates and says it does not support spam or unofficial WhatsApp clients.
Privacy and security: The privacy policy says Commbots uses technical and organisational measures to protect personal data, does not sell personal data, and does not store full card numbers when payments use a third-party processor.
Who it serves: The maker describes Commbots as serving UAE and GCC businesses, including teams in sales, support, and marketing.
Conversation limits: Basic includes 1,000 conversations per month and Professional includes 5,000; the pricing FAQ says excess conversations incur a per-conversation fee and customers are notified at 80% of their limit.
Headquarters: Dubai, United Arab Emirates
Price from: AED 250/mo

Where it ranks on The Geeks Club

Best WhatsApp Customer Service Software in 2026#5 of 33

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Sources

commbots.com/en· checked 11 Oct 2026
commbots.com/en/features/ai-chatbot· checked 11 Oct 2026
commbots.com/en/features/shared-inbox· checked 11 Oct 2026
commbots.com/en/features· checked 11 Oct 2026
commbots.com/en/integrations· checked 11 Oct 2026
commbots.com/en/features/whatsapp-business-api· checked 11 Oct 2026
commbots.com/en/privacy-policy· checked 11 Oct 2026
commbots.com/en/pricing· checked 11 Oct 2026