DelightChat

6.8easy start · #18 of 72
in WhatsApp Marketing Software

Free to practise onnot on record
Free trialyes
Well documentedyes
Runs where you workyes

Runs on Android, iOS, Web. Paid plans from $29/mo.

DelightChat is ranked #18 of 72 in WhatsApp marketing software on The Geeks Club. It runs on Android, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at $29/mo.

DelightChat plans and pricing

All plans

STARTUP $29/mo /mo 500 tickets/mo · 2,500 contacts/mo · 5 team members · 3 support channels · WhatsApp charges extra delightchat.io · 7 Oct 2026

SCALE $99/mo /mo 2,000 tickets/mo · 10,000 contacts/mo · 20 team members · 10 support channels · WhatsApp charges extra delightchat.io · 7 Oct 2026

GROWTH $299/mo /mo 6,000 tickets/mo · 30,000 contacts/mo · 50 team members · 25 support channels · WhatsApp charges extra delightchat.io · 7 Oct 2026

Compared on WhatsApp marketing software

Free plan: No
Paid from: $29/mo

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The record

Product: DelightChat combines an omnichannel customer support inbox with WhatsApp marketing for ecommerce brands.
Channels: The shared inbox supports WhatsApp, Instagram DMs and comments, Facebook Messenger and comments, email, and live chat.
WhatsApp marketing: The product supports WhatsApp broadcasts, abandoned cart recovery, order notifications, COD verification, and opt-out management.
Shopify integration: The Shopify integration displays customer and order details and lets agents view, edit, refund, duplicate, or cancel orders from the DelightChat dashboard.
Automation: Automations can send replies, assign tickets, add tags, and support self-service order tracking and help articles.
AI: The pricing page describes a GPT-powered reply drafting and rewriting assistant as a paid add-on with monthly free usage limits.
Integrations: The pricing page lists Shopify Flow integration for triggering WhatsApp messages from workflows.
Pricing limits: Plans have monthly ticket and marketing-contact allowances, with extra usage priced per additional tickets or contacts.
WhatsApp fees: WhatsApp message charges depend on message category and the customer's country, and DelightChat says it passes WhatsApp's rates through without markup.
Support: The pricing page lists email and WhatsApp support, with response-time targets of 24 working hours on Startup, 8 on Scale, and 4 on Growth.
Security: The privacy policy says DelightChat has technical and organizational measures designed to protect personal information and identifies AWS as its cloud computing service provider.
Compliance limit: The terms say the site is not tailored to comply with industry-specific regulations such as HIPAA or FISMA.
Intended customers: The company describes its intended audience as small and medium-sized D2C and ecommerce brands running lean teams.
Price from: $29/mo

Where it ranks on The Geeks Club

Best WhatsApp Marketing Software in 2026#18 of 72
Best Social Customer Service Software in 2026#12 of 34
Best WhatsApp Business API Providers in 2026#10 of 33
Best WhatsApp Customer Service Software in 2026#13 of 33
Best Messenger Marketing Software in 2026#14 of 28

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Sources

delightchat.io· checked 7 Oct 2026
delightchat.io/feature· checked 7 Oct 2026
delightchat.io/pricing· checked 7 Oct 2026
delightchat.io/legal/privacy-policy· checked 7 Oct 2026
delightchat.io/legal/terms-of-service· checked 7 Oct 2026
delightchat.io/about· checked 7 Oct 2026