Dovetail HR Knowledge Management

6.1easy start · #17 of 52
in HR Knowledge Base Software

Free to practise onnot on record
Free trialnot on record
Well documentedyes
Runs where you worknot on record

Runs on api, Web.

Dovetail HR Knowledge Management is ranked #17 of 52 in HR knowledge base software on The Geeks Club. It runs on API, Web.

Dovetail HR Knowledge Management plans and pricing

All plans

Dovetail HR Knowledge Management Not published Demo requested dovetailsoftware.com · 1 Oct 2026

Compared on HR knowledge base software

Custom branding: Yes
Approval workflows: Yes
Access controls: advanced
Content analytics: Yes
SSO support: Yes

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The record

Purpose: Dovetail HR Knowledge Management converts HR expertise into knowledge articles shared with HR teams and employees.
HR service delivery: The knowledge management system underpins Dovetail HR Case Management and Employee Portal search.
Content editor: The editor supports videos, images, buttons with third-party deep links, HCM integration, and company branding.
Search: Content and attachments are automatically indexed and searchable without tagging, with results filtered by profile and permissions.
Workflow: Dovetail supports workflows for creating, approving, and maintaining knowledge articles.
Feedback: Employees can provide feedback on knowledge articles, with automated workflows intended to improve content quality and engagement.
Audit trail: Interactions on knowledge articles are logged in a timeline showing who changed what, when, previous values, and new values.
Employee portal: The employee portal provides searchable articles containing images, videos, tables, rich text, process guidance, and downloadable documents.
Integrations: Dovetail offers certified Workday integrations, a Dayforce certified connector, a Mineral HR and compliance integration, and a RESTful API toolkit.
Security compliance: Dovetail hosts in AWS data centers, states SOC 2 Type II certification for its HR SaaS product, and says it complies with EU GDPR and US privacy laws.
Encryption: Customer data is encrypted at rest with AES 256 and in transit with TLS 1.2 or 1.3, with optional PGP for SFTP transfers.
Authentication and access: The service supports SAML v2 single sign-on, fine-grained permissions, and data segmentation by user or group.
Data residency: Customers can specify hosting in Dovetail’s US or European data centers and control retention through purge, redaction, or scheduled data redaction.
Target market: Dovetail describes its platform as a robust HR Service Delivery platform for enterprise businesses and says it serves organizations across six continents.

Where it ranks on The Geeks Club

Best HR Knowledge Base Software in 2026#17 of 52

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Sources

dovetailsoftware.com/hr-knowledge-management· checked 1 Oct 2026
dovetailsoftware.com/employee-portal· checked 1 Oct 2026
dovetailsoftware.com/hr-case-management-system-setup· checked 1 Oct 2026
dovetailsoftware.com/dovetail-security-privacy· checked 1 Oct 2026
dovetailsoftware.com/about-us· checked 1 Oct 2026