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Best eGain Customer Engagement Hub Alternatives in 2026

Updated

20 platforms from customer service CRM software ranked against eGain Customer Engagement Hub on the same published basis.

  1. 1
    1CRM Free plan WebWinMacLinuxiOS $1.08/mo8.1
    eGain Customer Engagement Hub vs 1CRM
  2. 2
    Vtiger CRM Free plan AndroidiOS $12/mo7.8
    eGain Customer Engagement Hub vs Vtiger CRM
  3. 3
    Freshdesk Free plan api $19/mo7.1
    eGain Customer Engagement Hub vs Freshdesk
  4. 4
    Intercom Free trial AndroidiOSWeb $19/mo7.0
    eGain Customer Engagement Hub vs Intercom
  5. 5
    Pega CRM Free trial Web 7.0
    eGain Customer Engagement Hub vs Pega CRM
  6. 7
    Kustomer AndroidapiiOSWeb 6.6
    eGain Customer Engagement Hub vs Kustomer
  7. 8
    YundaDesk Free plan Web $20/mo6.6
    eGain Customer Engagement Hub vs YundaDesk
  8. 9
    LeadSquared Free trial AndroidapiiOSWeb 6.5
    eGain Customer Engagement Hub vs LeadSquared
  9. 10
    Oracle Siebel CRM AndroidapiiOSself-hostedWeb $68.75/mo6.3
    eGain Customer Engagement Hub vs Oracle Siebel CRM
  10. 11
    Agentforce Contact Center WebiOSAndroid $50/mo6.2
    eGain Customer Engagement Hub vs Agentforce Contact Center
  11. 12
    Gladly apiWeb 6.2
    eGain Customer Engagement Hub vs Gladly
  12. 13
    Jio CRM 6.2
    eGain Customer Engagement Hub vs Jio CRM
  13. 14
    Oracle Fusion Cloud Marketing Web 6.0
    eGain Customer Engagement Hub vs Oracle Fusion Cloud Marketing
  14. 15
    Freshworks Freddy AI Agent Web $29/mo5.9
    eGain Customer Engagement Hub vs Freshworks Freddy AI Agent
  15. 16
    Salesforce Service Cloud api $25/mo5.9
    eGain Customer Engagement Hub vs Salesforce Service Cloud
  16. 17
    Oracle Service Web 5.8
    eGain Customer Engagement Hub vs Oracle Service
  17. 18
    TeamSupport api $45/mo5.8
    eGain Customer Engagement Hub vs TeamSupport
  18. 19
    Zendesk Guide Web $55/mo5.8
    eGain Customer Engagement Hub vs Zendesk Guide
  19. 20
    Dixa api €89/mo5.7
    eGain Customer Engagement Hub vs Dixa
  20. 21
    Kapture CRM 5.7
    eGain Customer Engagement Hub vs Kapture CRM

eGain Customer Engagement Hub alternatives compared

#PlatformScoreFree planFromRuns on
11CRM8.1Free plan$1.08/moWeb, Windows, Mac, Linux, iOS, Android
2Vtiger CRM7.8Free plan$12/moAndroid, iOS
3Freshdesk7.1Free plan$19/moAPI
4Intercom7.0No$19/moAndroid, iOS, Web
5Pega CRM7.0Web
7Kustomer6.6Android, API, iOS, Web
8YundaDesk6.6Free plan$20/moWeb
9LeadSquared6.5NoAndroid, API, iOS, Web
10Oracle Siebel CRM6.3No$68.75/moAndroid, API, iOS, self-hosted, Web, Windows
11Agentforce Contact Center6.2No$50/moWeb, iOS, Android
12Gladly6.2API, Web
13Jio CRM6.2
14Oracle Fusion Cloud Marketing6.0Web
15Freshworks Freddy AI Agent5.9No$29/moWeb
16Salesforce Service Cloud5.9No$25/moAPI
17Oracle Service5.8Web
18TeamSupport5.8No$45/moAPI
19Zendesk Guide5.8No$55/moWeb
20Dixa5.7No€89/moAPI
21Kapture CRM5.7
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Questions about eGain Customer Engagement Hub alternatives

What is the best alternative to eGain Customer Engagement Hub?

1CRM, number 1 in customer service CRM software with a score of 8.1 out of 10. The others here: Vtiger CRM, Freshdesk, Intercom and 16 more.

What is the best free alternative to eGain Customer Engagement Hub?

1CRM is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.