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Salesforce Service Cloud

Salesforce Service Cloud is ranked #24 of 101 in help desk software on The Geeks Club. It runs on API. There is no free plan. Paid plans start at $25/mo.

Salesforce Service Cloud plans and pricing

All plans
Starter Suite $25/mo Billed monthly or annually Case and service management · Built-in AI · Dynamic email marketing and analytics · Built-in sales flows and lead routing salesforce.com · 20 Sept 2026
Pro Suite $100/mo Billed annually. Contract required. 5 flows per org salesforce.com · 20 Sept 2026
Enterprise Not published AI for customer service · Self-service Help Center · Workflow automation salesforce.com · 20 Sept 2026
Enterprise Not published AI for customer service · Self-service Help Center · Workflow automation salesforce.com · 20 Sept 2026
Unlimited Not published Chat and bots · Salesforce Knowledge · Premier Success Plan and Full Sandbox salesforce.com · 20 Sept 2026
Unlimited Not published Chat and bots · Salesforce Knowledge · Premier Success Plan and Full Sandbox salesforce.com · 20 Sept 2026

Compared on help desk software

Free plan
No

Best Salesforce Service Cloud alternatives

See all 12
9.2 Vtiger Help Desk Free plan 9.2 Chatwoot Free plan Open source 9.0 Help Scout Free plan 9.0 LiveAgent Free trial $15/mo 8.9 Desk365 Free plan 8.6 Freshdesk Free plan