EvantoDesk

21-day trial

What the maker publishes

API feature listing

Capterra's feature catalog lists an API capability for EvantoDesk. source

Automations

Workflow rules can perform automated ticket actions such as assigning a ticket and changing its priority. source

Bandwidth limitation

Accounts using more than 500 MB per month, or far above the customer average, may be throttled or disabled. source

Cancellation limitation

Cancellation deletes account content immediately and the terms say deleted data cannot be recovered. source

Collision detection

The collision detector alerts agents when another agent is viewing, typing in, forwarding, or annotating the same ticket. source

Customer portal

No source

Customer surveys

A customer-happiness survey plug-in collects feedback and supports agent performance comparisons. source

Documentation

The support center contains workflow, billing, SPF/DKIM, email forwarding, SLA, integrations, reporting, ticket, widget, and domain articles. source

Email integration

Users can forward messages to create tickets and issue assignment, note, and reply commands from email. source

Email tracking

EvantoDesk reports whether outgoing email was delivered to the recipient inbox. source

Founded

2017 source

Founder

Simon Sewart is identified as EvantoDesk's founder. source

Free plan

No source

G2 review volume

G2 displays two EvantoDesk reviews and says there are too few reviews to provide buying insights. source

GetApp deployment

GetApp describes EvantoDesk as cloud-based and lists web, Android, and iPhone/iPad support. source

GetApp integrations

GetApp lists Mailchimp, Zapier, Meta for Business, and Twitter/X integrations. source

GetApp support channels

GetApp lists email/help desk, phone, knowledge base, chat, and FAQs/forum support options. source

Headquarters

Bristol, United Kingdom source

Help center

Yes source

Integrations

The maker names Basecamp and MailChimp as integrations; the support documentation also describes MailChimp list management. source

Knowledge base

The optional knowledge-base plug-in supports customer-facing help articles and can run on a mapped subdomain. source

Legal entity and headquarters

The maker identifies the legal entity as Evanto Ltd, company number 8226011, registered in Bristol, UK. source

Limit: support availability

A Capterra reviewer says customer support was limited to office hours, although they rarely needed it. source

Limit: technical interface

A G2 reviewer says the user interface is somewhat geeky. source

Checked against the maker's pages on 15 Oct 2026.