HelpHero

HelpHero is ranked #13 of 32 in product adoption software on The Geeks Club. It runs on API, Browser extension, Web. There is no free plan. A free trial is offered. Paid plans start at $45.83/mo.

HelpHero plans and pricing

All plans

Up to 1,000 MAU $55/mo $55 per month up to 1,000 MAU · all standard and advanced features helphero.co · 3 Oct 2026

Up to 2,500 MAU $115/mo $115 per month up to 2,500 MAU · all standard and advanced features helphero.co · 3 Oct 2026

Up to 5,000 MAU $179/mo $179 per month up to 5,000 MAU · all standard and advanced features helphero.co · 3 Oct 2026

Up to 10,000 MAU $249/mo $249 per month up to 10,000 MAU · all standard and advanced features helphero.co · 3 Oct 2026

Up to 20,000 MAU $299/mo $299 per month up to 20,000 MAU · all standard and advanced features helphero.co · 3 Oct 2026

Up to 1,000 MAU $550/yr $550 a year up to 1,000 MAU · all standard and advanced features helphero.co · 3 Oct 2026

Compared on product adoption software

Free plan: No

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HelpHero

Product: HelpHero is a no-code onboarding tool for SaaS product, customer success, and growth teams.
Product tours: It creates multi-step walkthroughs that highlight interface elements, span pages, and can include user properties in the text.
Checklists and hotspots: Checklists track onboarding task progress, while hotspots provide contextual tooltips or feature prompts triggered by click or hover.
Analytics: Its analytics track tour interaction and step completion, and the pricing page lists drill-down analysis and A/B testing.
Audience targeting: Tours can be targeted using language, device, browser, and custom user properties, with different pathways based on user properties.
Installation: HelpHero installs on a website through a JavaScript snippet that can be added directly or through Google Tag Manager or WordPress.
Browser and app compatibility: It supports Chrome, Firefox, Safari, and Edge and works with HTML-based client-side and server-side apps.
Mobile limitation: HelpHero works in web-based mobile and tablet apps but does not support native mobile apps.
Integration: The HelpHero Messenger app lets customers access HelpHero tours through Intercom Messenger.
Security: HelpHero says data is encrypted in transit using TLS and encrypted at rest and during data-centre transfers.
Hosting and data location: Production services run on Google Cloud, and user content is stored in Google Cloud US regions using MongoDB Atlas.
Security testing: HelpHero says independent third-party specialists have tested its systems and processes, alongside ongoing in-house security maintenance.
Support: HelpHero lists email, chat, and conference-call support, with comprehensive documentation.
Plan limit: When an account exceeds 120% of its MAU limit, HelpHero pauses its tours until the next billing cycle if the customer has not upgraded.
Price from: $45.83/mo

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Where it ranks on The Geeks Club

Best Product Adoption Software in 2026#13 of 32
Best Customer Onboarding Software in 2026#11 of 31
Best User Onboarding Software in 2026#7 of 30

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Sources

helphero.co· checked 3 Oct 2026
helphero.co/features/· checked 3 Oct 2026
helphero.co/faq/· checked 3 Oct 2026
helphero.co/docs/intercom/· checked 3 Oct 2026
helphero.co/security/· checked 3 Oct 2026
helphero.co/pricing/· checked 3 Oct 2026