iET Enterprise Service Management

iET Enterprise Service Management is ranked #13 of 30 in enterprise service management software on The Geeks Club. It runs on Android, API, iOS, Web, Windows.

iET Enterprise Service Management plans and pricing

All plans

iET Enterprise Technology Not published Pricing, licensing, upgrades, and renewals: contact sales iet-solutions.com · 3 Oct 2026

Compared on enterprise service management software

Non-IT departments: Yes
Service catalog: Yes
Workflow automation: Yes
Employee portal: Yes
Knowledge base: Yes
Asset management: Yes
Deployment: both

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iET Enterprise Service Management

Purpose: The platform supports enterprise service management to digitize service processes across business divisions and departments.
Service workflows: Organizations can reuse iET ITSM processes and applications in areas such as administration, customer service, and supplier management.
Customization: Forms and workflows can be adapted with iET Developer Studio, a graphical development environment.
Business applications: The platform is used for service management, xRM, human resource management, facility management, client management, and customized applications.
Integration: The platform supports third-party integration through iET Integration Center, including data from HR systems, materials logistics, and purchasing.
Reporting: The product datasheet lists standard reports, customizable analysis, ad-hoc reports, and graphical or list-based analysis.
Supported technology: The datasheet lists a responsive web client, a smart client based on Microsoft .NET Framework, MS SQL and Oracle database support, and web services, XML, and JSON data exchange.
Mobile and API: The datasheet lists an API interface and integration of mobile devices running iOS and Android.
Security: The datasheet lists two-factor authentication with time-based one-time passwords and hash-based passwords.
Browser support: The datasheet lists support for Edge, Firefox, and Chrome.
Intended customers: iET Solutions describes its service management solutions as serving mid-size and large enterprises and says it works across industry sectors.
Support and training: iET Solutions offers training for Enterprise Technology administrators and developers, including a five-day administration course.
Pricing: The vendor directs customers to contact its sales team for pricing, licensing, upgrades, and renewals.
Headquarters: Canton, Massachusetts, United States

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Where it ranks on The Geeks Club

Best Enterprise Service Management Software in 2026#13 of 30

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Sources

iet-solutions.com/products/iet-enterprise-technology/· checked 3 Oct 2026
iet-solutions.com/assets/eng_iet_enterprise_ds.pdf· checked 3 Oct 2026
iet-solutions.com/about/· checked 3 Oct 2026
iet-solutions.com/services/training/· checked 3 Oct 2026
iet-solutions.com· checked 28 Sept 2026