My Country Mobile Contact Center

7.6easy start · #24of 126
in Call Center Software

Free trialyes
Well documentedyes
Runs where you workno

Runs on Web.

My Country Mobile Contact Center is ranked #24 of 126 in call center software on The Geeks Club. It runs on Web. A free trial is offered.

My Country Mobile Contact Center plans and pricing

All plans

Contact Center Advanced AI chat agent · AI live coach · real-time sentiment mycountrymobile.com · 11 Oct 2026

Contact Center Premium Everything in Advanced · more channels · custom data retention mycountrymobile.com · 11 Oct 2026

Contact Center Essentials Core queueing and supervision tools · no AI mycountrymobile.com · 11 Oct 2026

Contact Center Enterprise Progressive dialer · contract pricing · no seat ceiling mycountrymobile.com · 11 Oct 2026

Compared on call center software

Free plan: No
Inbound calling: Yes
Outbound dialer: Yes
IVR builder: Yes
Digital channel scope: omnichannel

Best My Country Mobile Contact Center alternatives

See all 20

Freshcaller Lesson 19.1 Amazon Connect Lesson 28.6 Dialpad Support Lesson 38.4 C-Zentrix Contact Center Lesson 48.3 Google Contact Center AI Platform Lesson 58.2 CallHub Lesson 68.1

The record

Purpose: My Country Mobile Contact Center combines omnichannel customer conversations, dialers, AI agent assistance, and sentiment routing in one contact center.
Channels: Supported channels are voice, SMS, MMS, web chat, Instagram, Facebook, Telegram, WhatsApp, and Twitter/X.
Routing: A shared skills engine routes conversations across channels using the same agent pool.
Dialers: Power and predictive dialers are included at the contact center tier, while progressive dialing is available on Enterprise.
Agent assistance: The AI Receptionist can provide agents with live scripts and next-best-action prompts based on sentiment, intent, and policy.
Supervision: Supervisors can silently monitor calls, whisper coach agents, and barge into conversations, with actions audit-logged.
Analytics: Real-time analytics provide queue, agent, and campaign wallboards that refresh by the second.
Integrations: The maker’s pricing page lists CRM, Microsoft Teams, and Zapier integrations, plus API and webhooks on its Pro plan.
US compliance: The contact center page says STIR/SHAKEN, robocall mitigation, and 10DLC registration are handled, with government fees passed through at cost.
Security: The security page lists SOC 2 Type II, PCI-DSS, ISO 27001, TLS 1.3 in transit, and AES-256 at rest.
Support: The maker says every plan includes 24/7 support and 99.999% uptime.
Trial: The pricing page offers a 14-day free trial without requiring payment details and says the account becomes read-only after the trial unless converted to a plan.
Intended users: The maker describes the platform as suited to sales teams, support desks, startups, growing teams, and large contact centers.
Company: My Country Mobile describes itself as an AI-first cloud communications platform combining business phone and AI contact center products.

Where it ranks on The Geeks Club

Best Call Center Software in 2026#24 of 126

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Sources

mycountrymobile.com/products/contact-center/· checked 11 Oct 2026
mycountrymobile.com/pricing-and-plan/· checked 11 Oct 2026
mycountrymobile.com/security/· checked 11 Oct 2026
mycountrymobile.com/about-us/· checked 11 Oct 2026