Dialpad Support

Dialpad Support is ranked #3 of 93 in call center software on The Geeks Club. It runs on Android, API, Browser extension, iOS, macOS, Web, Windows. There is no free plan. A free trial is offered. Paid plans start at $8,095/mo.

Dialpad Support plans and pricing

All plans

Essentials $8,095/mo annual or monthly per user dialpad.com · 28 Sept 2026

Advanced $115,135/mo annual or monthly per user dialpad.com · 28 Sept 2026

Premium $150,170/mo annual or monthly per user dialpad.com · 28 Sept 2026

Enterprise Not published Custom pricing; contact sales dialpad.com · 23 Sept 2026

Enterprise Not published custom pricing and demos available Workforce Management available as an add-on dialpad.com · 28 Sept 2026

Compared on call center software

Free plan: No
Business numbers: multiple
Auto attendant: Yes
Call routing: custom
Voicemail transcription: Yes
Desktop and mobile apps: Yes

Best Dialpad Support alternatives

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8.8 Ringflow Contact Center Free plan

8.6 Amazon Connect Free trial

8.1 UJET Free trial $65/mo

8.1 Daktela Contact Center Free trial €12/mo

8.1 ICTContact Free plan

8.0 Genesys Cloud CX $75/mo

Dialpad Support

Free plan: No
Paid from: 80
Inbound calling: Yes
Outbound dialer: Yes
IVR builder: Yes
Digital channel scope: omnichannel
Workforce management: Yes
Recording retention: 45
Product: Dialpad Support is a contact center platform for customer support teams with real-time AI, voice and digital channels, coaching, analytics, quality management, and performance insights.
AI agents: Dialpad AI Agents can handle routine voice and digital requests, answer questions, schedule appointments, complete tasks, and hand off to human agents with context.
Scalability: Administrators can add or remove agents, locations, phone numbers, call queues, and users from an online dashboard across offices, regions, or brands.
Supervisor tools: Sentiment detection, real-time transcripts, listening, whispering, call barging, AI Recaps, and AI Scorecards support supervisor intervention and review.
Live coaching: AI Live Coach Cards can appear when configured keywords are spoken and provide agents with talking points and details.
Quality assurance: AI Scorecards automatically suggest when quality-assurance criteria are met and highlight coaching opportunities.
Price from: $8,095/mo

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Where it ranks on The Geeks Club

Best Call Center Software in 2026#3 of 93
Best Contact Center Software in 2026#4 of 32

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Sources

dialpad.com/llm-info/;· checked 23 Sept 2026
dialpad.com/llm-info/· checked 28 Sept 2026
dialpad.com/products/cloud-contact-center/· checked 28 Sept 2026
dialpad.com/features/contact-center-integrations/· checked 28 Sept 2026
dialpad.com/trust/· checked 28 Sept 2026
dialpad.com/products/phone-system/· checked 28 Sept 2026
dialpad.com/products/sell/· checked 28 Sept 2026