Natterbox

7.3easy start · #30 of 174
in Business Phone Systems

Free to practise onnot on record
Free trialnot on record
Well documentedyes
Runs where you workyes

Runs on Android, Browser, iOS, Web. Paid plans from $82/mo.

Natterbox is ranked #30 of 174 in business phone systems on The Geeks Club, made by Natterbox (London, UK). It runs on Android, Browser extension, iOS, Web. There is no free plan. Paid plans start at $82/mo.

Natterbox plans and pricing

All plans

Pro $82/mo per user per month Natterbox Platform · Voice Channel Package · IVR, Auto-attendant, & Hunt Groups · Call Recording · Salesforce Integration · 24/7 Support natterbox.com · 1 Oct 2026

Premium $146/mo per user per month Everything in Pro · SMS and WhatsApp · Shared Inbox · Skills-Based Routing · Local Presence Dialing · Post-Call CSAT Surveys natterbox.com · 1 Oct 2026

Enterprise Not published Everything in Premium · AI Advisor · AI Assistants · AI Agents · Priority customer support · Dedicated success manager natterbox.com · 21 Sept 2026

Enterprise Not published custom pricing upon request Everything in Premium · AI Advisor · AI Assistants · AI Agents · Priority Customer Support · Dedicated Success Manager natterbox.com · 1 Oct 2026

Compared on business phone systems

Free plan: No
Paid from: $82/user/mo

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The record

Outbound dialer: Yes
Product: Natterbox is a cloud contact center and business communications platform managed directly within Salesforce.
AI channels: Natterbox AI Assistants operate across voice, SMS, and WhatsApp with 24/7/365 support.
AI setup: AI Assistants can be launched using existing website content, PDFs, or a knowledge base.
Human escalation: AI Assistants pass the full transcript and conversation context to human agents when escalation is needed.
Salesforce integration: Natterbox supports Salesforce Sales Cloud, Service Cloud, and Industry Cloud environments.
Microsoft Teams: The Microsoft Teams connector logs Teams call data, wrap-ups, and notes automatically in Salesforce.
Device access: Users can make calls using a mobile device, web browser, or Microsoft Teams while call data is logged in Salesforce.
Security compliance: Natterbox states that its infrastructure is ISO 27001 certified, GDPR compliant, and PCI DSS compliant.
Encryption: Natterbox states that recording files are encrypted with 256-bit AES encryption keys.
Availability: Natterbox states that its services run across three independent Availability Zones in each of six regions.
Browser limitation: The Natterbox Webphone uses WebRTC, which is not supported on mobile device browsers such as Android or iOS.
Mobile requirements: Freedom Mobile requires iOS 17.4 or above on iPhones or Android 8 (API 26) or above.
Support: The Pro and Premium pricing bundles include 24/7 support.
Price from: $82/mo

Where it ranks on The Geeks Club

Best Business Phone Systems in 2026#30 of 174
Best Call Center Software in 2026#42 of 126
Best Contact Center Software in 2026#18 of 38

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Sources

natterbox.com/products/pricing/;· checked 21 Sept 2026
natterbox.com/products/platform/· checked 1 Oct 2026
natterbox.com/products/ai-assistants/· checked 1 Oct 2026
natterbox.com/products/salesforce-integration/· checked 1 Oct 2026
natterbox.com/products/microsoft-teams-salesforce-con· checked 1 Oct 2026
docs.natterbox.com/docs/natterbox-security-overview· checked 1 Oct 2026
docs.natterbox.com/v1/docs/technical-prerequisites· checked 1 Oct 2026
docs.natterbox.com/docs/freedom-mobile-app· checked 1 Oct 2026
natterbox.com/products/pricing/· checked 1 Oct 2026
natterbox.com· checked 28 Sept 2026