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NiCE Quality Management

5.8easy start · #20 of 32
in Contact Center Analytics Software
  • Free to practise onnot on record
  • Free trialnot on record
  • Well documentedyes
  • Runs where you worknot on record

Runs on Web. Paid plans from $110/mo.

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NiCE Quality Management is ranked #20 of 32 in contact center analytics software on The Geeks Club. It runs on Web. There is no free plan. Paid plans start at $110/mo.

NiCE Quality Management plans and pricing

All plans
Omnichannel Suite $110/mo monthly billing in arrears Quality Management is listed under Workforce Empowerment. nice.com · 19 Sept 2026
Essential Suite $135/mo monthly billing in arrears Quality Management is listed under Workforce Empowerment. nice.com · 19 Sept 2026
Core Suite $169/mo monthly billing in arrears Quality Management is listed under Workforce Empowerment. nice.com · 19 Sept 2026
Complete Suite $209/mo monthly billing in arrears Quality Management is listed under Workforce Empowerment. nice.com · 19 Sept 2026
Ultimate Suite $249/mo monthly billing in arrears; additional session-based pricing shown $0.25 per session is also shown on the pricing page. · Quality Management is listed under Workforce Empowerment. nice.com · 19 Sept 2026

Compared on contact center analytics software

Free plan
No
Real-time monitoring
Yes
Speech analytics
Yes
Sentiment analysis
Yes
Quality scorecards
Yes

Best NiCE Quality Management alternatives

See all 20
Convin 0 of 4 in the starter kit Lesson 17.6Amazon Connect 0 of 4 in the starter kit Lesson 27.0MaestroQA 0 of 4 in the starter kit Lesson 36.8Scorebuddy Conversation Analytics 0 of 4 in the starter kit Lesson 46.5SESTEK Text-to-Speech 0 of 4 in the starter kit Lesson 56.5Enthu.AI 0 of 4 in the starter kit Lesson 66.4