OMniLeads

6.3easy start · #19of 38
in Omnichannel Contact Center Software

Well documentedyes
Runs where you workno

Runs on api, Linux, self-hosted, Web.

OMniLeads is ranked #19 of 38 in omnichannel contact center software on The Geeks Club. It runs on API, Linux, Self-hosted, Web.

OMniLeads plans and pricing

All plans

Starter per user / monthly; starting at $ XX.00 Lite features · Video calls · Premium reporting · WhatsApp Business Chat · Feature scaling · Cloud monitoring · Training · Email and chat support omnileads.net · 8 Oct 2026

Professional per user / monthly; starting at $XX.00 Starter features · Business wallboard · Predictive dialer · Outbound IVR · CX survey · WhatsApp Business Chat/Bot/Voice · Bulk messaging · CRM integration · Disaster recovery · Email, chat, and phone support omnileads.net · 8 Oct 2026

Lite per user / monthly; starting at $ XX.00 User and group management · Manual, preview, and incoming campaigns · General campaign and agent reports · White label · Upgrades* · Email support omnileads.net · 8 Oct 2026

Compared on omnichannel contact center software

Free plan: Yes
Voice channel: Yes
Digital channels: WhatsApp Business, Instagram, Meta Messenger
Outbound dialer: Yes
Interaction recording: Yes

Best OMniLeads alternatives

See all 20

Webex App Lesson 17.4 Daktela Contact Center Lesson 27.1 VICIdial Lesson 37.1 Amazon Connect Lesson 47.0 Qiscus Lesson 57.0 Exotel Contact Center Lesson 66.9

The record

Purpose: OMniLeads is open-source contact center software built around WebRTC for voice, video, and WhatsApp communications.
Campaigns: It supports incoming, preview, and manual campaigns, along with campaign recycling and switching contact databases for uninterrupted dialing.
Agent tools: The platform includes agent and supervisor consoles, real-time supervision, productivity reports, call recording, web forms, and answering machine detection.
Integrations: OMniLeads documents integrations with WhatsApp Business, CRM/ERP systems through its RESTful API, and SIP-based PBXs.
API: Its HTTPS/JSON REST API supports session or token authentication and provides endpoints including contact creation and click-to-call.
Security: The documentation says communications are encrypted and describes HTTPS, sRTP, and dTLS; it recommends a reverse proxy or load balancer and a Session Border Controller for internet-facing deployments.
Deployment: OMniLeads can run on premises or in the cloud and supports horizontal cluster and high-availability deployment scenarios.
Intended users: The documentation describes use by organizations running their own contact centers, BPO customer-contact providers, and carriers or cloud PBX providers.
Download: The documentation says the GitLab repository is available for free download, installation, modification, and use.
Enterprise support: The Enterprise page lists email support for Lite, email and chat for Starter, and email, chat, and phone support for Professional.
Enterprise training: The Enterprise page describes free training and knowledge resources for administrators.
Headquarters: Córdoba, Argentina

Where it ranks on The Geeks Club

Best Omnichannel Contact Center Software in 2026#19 of 38

Is OMniLeads yours?

Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.

Claim it free Promote OMniLeads

Sources

docs.omnileads.net/english· checked 8 Oct 2026
docs.omnileads.net/english/introduction-to-omnileads-1/omn· checked 8 Oct 2026
docs.omnileads.net/english/omnileads-restful-api· checked 8 Oct 2026
docs.omnileads.net/english/omnileads-installation-methods/· checked 8 Oct 2026
omnileads.net/en/enterprise· checked 8 Oct 2026
omnileads.net· checked 28 Sept 2026