Best osTicket Alternatives in 2026
Updated
20 platforms from help desk software ranked against osTicket on the same published basis.
- 1osTicket vs Vtiger Help Desk
- 2osTicket vs Chatwoot
- 3osTicket vs Help Scout
- 4osTicket vs Desk365
- 5osTicket vs Freshdesk
- 6osTicket vs Intercom
- 7osTicket vs LiveAgent
- 8osTicket vs Zoho Desk
- 9osTicket vs Odoo Helpdesk
- 10osTicket vs Jitbit Helpdesk
- 11osTicket vs Vivantio
- 12osTicket vs Comm100 Contact Center
- 13osTicket vs FreeScout
- 14osTicket vs ManageEngine SupportCenter Plus
- 15osTicket vs ProProfs Help Desk
- 16osTicket vs Whelp
- 17osTicket vs Zammad
- 18osTicket vs Kustomer
- 19osTicket vs Sugester
- 20osTicket vs Salesforce Service Cloud
osTicket alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Vtiger Help Desk | 9.2 | Free plan | $12/mo | Android, API, iOS |
| 2 | Chatwoot | 9.2 | Free plan | $19/mo | Android, API, iOS, Linux, self-hosted, Web |
| 3 | Help Scout | 9.0 | Free plan | $25/mo | API |
| 4 | Desk365 | 8.9 | Free plan | $12/mo | Android, API, iOS, Web |
| 5 | Freshdesk | 8.6 | Free plan | $19/mo | API |
| 6 | Intercom | 8.4 | No | $19/mo | Android, iOS, Web |
| 7 | LiveAgent | 8.4 | No | $15/mo | API |
| 8 | Zoho Desk | 8.3 | Free plan | ₹420/mo | API |
| 9 | Odoo Helpdesk | 8.2 | Free plan | — | API |
| 10 | Jitbit Helpdesk | 8.0 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 11 | Vivantio | 7.9 | No | $49/mo | API, self-hosted, Web |
| 12 | Comm100 Contact Center | 7.9 | No | $27/mo | Android, API, iOS, Mac, self-hosted, Web, Windows |
| 13 | FreeScout | 7.8 | Free plan | Free | API |
| 14 | ManageEngine SupportCenter Plus | 7.8 | Free plan | $100/mo | API |
| 15 | ProProfs Help Desk | 7.8 | Free plan | $29.99/mo | API |
| 16 | Whelp | 7.6 | Free plan | $29/mo | Android, iOS, self-hosted, Web |
| 17 | Zammad | 7.5 | No | — | API |
| 18 | Kustomer | 7.5 | No | — | Android, API, iOS, Web |
| 19 | Sugester | 7.5 | Free plan | $12/mo | Android, API, iOS, self-hosted, Web |
| 20 | Salesforce Service Cloud | 7.4 | No | $25/mo | API |
Make your platform an alternative to osTicket
See the priceThe sponsored alternative slot on this page is labelled Sponsored.
Questions about osTicket alternatives
What is the best alternative to osTicket?
Vtiger Help Desk, number 1 in help desk software with a score of 9.2 out of 10. The others here: Chatwoot, Help Scout, Desk365 and 16 more.
What is the best free alternative to osTicket?
Vtiger Help Desk is the best-ranked alternative with a free plan. 12 of the 20 alternatives here publish a free plan on their own pricing pages.
Is there an open-source alternative to osTicket?
Yes: Chatwoot.
How are these alternatives ranked?
Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.