Richpanel is ranked #68 of 101 in help desk software on The Geeks Club, made by Richpanel. It runs on API. There is no free plan. Paid plans start at $0.20/mo.

Richpanel plans and pricing

All plans

Helpdesk Seats $99/mo No per-ticket fee on top of the seat Unified inbox across channels · Assignment rules and round-robin routing · CSAT, team, and revenue reporting · Macros, saved views, internal notes, and custom fields · Customer, order, and subscription context richpanel.com · 20 Sept 2026

AI Agents $0.20/mo Charged once per AI-handled conversation Email, chat, social, SMS, and WhatsApp support · Policy-trained responses · Escalation when uncertain · QA review of closed conversations · Agent copilot richpanel.com · 20 Sept 2026

Returns & Exchanges $99/mo Paid add-on; $99 per month to start Automated return and exchange policies · Shop Now exchanges · Store credit · Carrier rate shopping · Fraud prevention richpanel.com · 20 Sept 2026

Compared on help desk software

Free plan: No

Best Richpanel alternatives

See all 20

Vtiger Help Desk 0 of 4 in the starter kit Lesson 19.2 Chatwoot 0 of 4 in the starter kit Lesson 29.2 Help Scout 0 of 4 in the starter kit Lesson 39.0 Desk365 0 of 4 in the starter kit Lesson 48.9 Freshdesk 0 of 4 in the starter kit Lesson 58.6 Intercom 0 of 4 in the starter kit Lesson 68.4