RealPage LOFT Resident Portal

7.2easy start · #3of 25
in Tenant Portal Software

Free to practise onyes
Well documentedyes
Runs where you workyes

Runs on Android, iOS, Web.

RealPage LOFT Resident Portal is ranked #3 of 25 in tenant portal software on The Geeks Club. It runs on Android, iOS, Web. There is a free plan.

RealPage LOFT Resident Portal plans and pricing

All plans

LOFT Loyalty Free Requires LOFT Living, Moving & Payments · Rewards for online rent payments realpage.com · 8 Oct 2026

LOFT Loyalty+ Monthly SaaS fee; price not stated Requires LOFT Living, Moving & Payments · Client-funded points realpage.com · 8 Oct 2026

Compared on tenant portal software

Maintenance requests: Yes
Online rent payments: Yes
Resident messaging: Yes
Mobile access: native
Property integrations: Yes

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The record

What it is: LOFT is a resident portal and app for multifamily operators that connects leasing, moving, payments, and resident engagement.
Resident services: Residents can use LOFT Living for rent payments, maintenance requests, real-time updates, communication, and community engagement.
Leasing: The portal supports lease applications, approval, and signing, with identity and income verification features.
Moving: LOFT Moving offers move-in checklists, reservations for amenities and rentable items, and internet and utility setup with integrated providers.
Payments: LOFT Payments supports card and bank account payments and flexible options such as Livble.
Rewards: LOFT Loyalty awards Realpage-funded points for online rent payments, redeemable in a digital marketplace; Loyalty+ adds client-funded incentives.
AI support: The AI Resident Agent can answer common resident questions, automate routine communications, and support residents and operators.
Integrations: The product page says LOFT Living connects with Realpage property management systems, payment solutions, screening and verification tools, and utility providers.
Who can use it: A property management company must register with LOFT Living before residents can sign up.
Mobile apps: LOFT Living is available from the Apple App Store and Google Play Store.
Support: Realpage lists LOFT phone support weekdays from 8 a.m. to 5 p.m. Central Time and Saturdays from 9 a.m. to 6 p.m. Central Time.
Privacy: The LOFT/ActiveBuilding terms say the property owner or operator’s privacy policy governs information collected, used, and shared through the service.
Pricing limit: The product page asks operators to request a demo and does not list a price for the overall LOFT portal.
Founded: 1998
Price from: Free

Where it ranks on The Geeks Club

Best Tenant Portal Software in 2026#3 of 25

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Sources

realpage.com/resident-portal/· checked 8 Oct 2026
realpage.com/resident-portal/loyalty-rewards/· checked 8 Oct 2026
loftliving.com· checked 8 Oct 2026
realpage.com/support/property-management/· checked 8 Oct 2026
realpage.com/residentlegal/loftterms/· checked 8 Oct 2026