ResidentIQ Utility Billing is a web-based service for handling utility billing at multifamily properties. Powered by AMS Billing, it combines resident charges and fees into a single monthly bill, offered as a full-page statement, postcard, or electronic bill. Residents can pay online through their existing rent payment portal. The service can import utility invoices, scan and verify them, and schedule payments for each property. It supports submeter installation and existing systems nationally, while storing and validating meter readings. Using move-in and move-out information from property management software, it can calculate RUBS or read submeters and post amounts to resident ledgers. Vacant Unit Cost Recovery matches charges to occupancy dates. Billing fees and methods receive an initial compliance audit, and properties are reviewed annually for regulatory changes. Portfolio charts and graphics enable comparisons, and data can be exported to a tool of the customer's choice. It integrates with major property management systems, though the product page does not name them. Pricing is on request; prospective customers can schedule a demo.
Who it is for
It is designed for multifamily properties and property managers that need resident utility billing, invoice processing, and compliance review.
What is good
- Combines resident charges and fees in one monthly bill.
- Residents can pay through their existing rent portal.
- Supports submeter installation and existing systems nationally.
- Matches vacant-unit charges to move-in and move-out dates.
- Includes annual reviews for regulatory changes.
What to know first
- Pricing is available only on request.
- Named property management integrations are not provided.
- A demo must be scheduled to explore the service.
Verdict
ResidentIQ Utility Billing combines billing, invoice handling, submetering, and compliance tasks for multifamily properties. Its fit depends in part on how its unnamed property-management integrations align with a customer's systems.
Compared on property management utility billing software
- Allocation method
- rubs
- Utility invoice import
- Yes
- Resident billing
- Yes
- Online collections
- Yes
