Rootly

Rootly is ranked #12 of 28 in IT incident management software on The Geeks Club. It runs on Android, API, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at $20/mo.

Rootly plans and pricing

All plans

Incident Response Essentials $20/mo $20 per user/mo 1 external / 1 internal status page · 1 organization · 20 schedules and escalation policies rootly.com · 3 Oct 2026

On-Call Essentials $20/mo $20 per user/mo 1 number for live call routing · 20 schedules and escalation policies · basic alert grouping and noise reduction rootly.com · 3 Oct 2026

Incident Response Enterprise Not published Contact us 10 external / unlimited internal status pages · unlimited organizations · advanced workflows · SSO + SAML + SCIM rootly.com · 3 Oct 2026

On-Call Enterprise Not published Contact us 5 numbers for live call routing · unlimited schedules and escalation policies · support for China · dynamic escalation paths rootly.com · 3 Oct 2026

AI SRE Not published Contact us Use with Rootly or standalone · API and MCP access rootly.com · 3 Oct 2026

Compared on IT incident management software

Free plan: No
Paid from: $20/user/mo

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Rootly

Product: Rootly describes itself as an AI-native platform for on-call and incident response that helps teams prevent and resolve incidents faster.
AI SRE: AI SRE identifies probable root causes with supporting evidence, correlates alerts with changes, creates impact analysis, and drafts remediation steps and pull requests.
Incident response: Incident Response supports Slack and Microsoft Teams, AI chat, similar incident suggestions, meeting transcription, playbooks, roles, action items, and reminders.
On-call: On-Call includes alert grouping and routing, live call routing, schedules, escalation policies, PTO calendars, overrides, and coverage requests.
Retrospectives: Rootly offers AI retrospectives and retrospective processes, with Smart Default available in Essentials and custom processes in Enterprise.
Integrations: The integration directory features Anthropic, AWS CloudWatch, Datadog, GitHub, Linear, Notion, Sentry, Slack, Terraform, and Zoom.
Security: Rootly's trust center lists CCPA, GDPR, and SOC 2 compliance and offers access to its SOC 2 report and penetration test report.
Security controls: The security product page describes granular role-based access controls, private incidents, and real-time audit logging.
Support: The pricing comparison lists priority 24/7 global support, a dedicated success team, and tailored training resources among its support offerings.
Trial: Rootly says its trial typically lasts two weeks and can be extended if needed.
Availability: The On-Call page describes a mobile app and says Rootly's redundant infrastructure supports 99.99% reliability.
Intended users: Rootly says it is building an incident management platform for engineering teams and describes its Essentials plan as purpose-built for growing companies.
Company founding: Rootly says it was founded in 2021.
Headquarters: Toronto, Ontario, Canada
Price from: $20/mo

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Where it ranks on The Geeks Club

Best IT Incident Management Software in 2026#12 of 28
Best Incident Management Software in 2026#10 of 27
Best On-Call Management Software in 2026#16 of 26
Best AI DevOps Assistants in 2026#11 of 25

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Sources

rootly.com· checked 3 Oct 2026
rootly.com/pricing· checked 3 Oct 2026
rootly.com/integrations· checked 3 Oct 2026
security.rootly.com· checked 3 Oct 2026
rootly.com/security· checked 3 Oct 2026
rootly.com/on-call· checked 3 Oct 2026
rootly.com/careers· checked 3 Oct 2026