Salesforce for Restaurants

Salesforce for Restaurants is ranked #6 of 26 in restaurant CRM software on The Geeks Club. It runs on Android, API, iOS, Web. Paid plans start at $25/mo.

Salesforce for Restaurants plans and pricing

All plans

Salesforce Starter $25/mo Billed monthly or annually; starting price; transaction fees apply Per user · lead, account, contact, and opportunity management · dynamic email marketing and analytics · built-in sales flows and lead routing · connected Slack conversations salesforce.com · 30 Sept 2026

Marketing Cloud Next Growth Edition $1,500/mo Billed annually Per org · Agentforce campaign creation · multi-channel journeys · forms and landing pages salesforce.com · 30 Sept 2026

Marketing Cloud Next Advanced Edition $3,250/mo Billed annually Per org · Agentforce campaign creation · path experimentation · two-way SMS and WhatsApp conversations salesforce.com · 30 Sept 2026

Salesforce Personalization $8,000/mo Billed annually Per org · Agentforce personalization decisioning · web, mobile app, and email personalization · product and content recommendations salesforce.com · 30 Sept 2026

Marketing Intelligence $10,000/mo Billed annually Per org · Agentforce paid media optimization · AI campaign summaries · data enrichment and visualizations salesforce.com · 30 Sept 2026

Loyalty Management $20,000/mo Billed annually Per org · Agentforce loyalty promotion creation · CRM loyalty analytics · dynamic promotions management salesforce.com · 30 Sept 2026

Compared on restaurant CRM software

Guest profiles: Yes
Visit history: Yes
Guest segmentation: Yes
Communication channels: email_and_sms
POS integration: Yes

Best Salesforce for Restaurants alternatives

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7.0 Tableo Free trial $57.50/mo

6.9 ChefDesk Free trial

6.9 ClubQ Restaurant CRM Free trial $99/mo

6.8 Comaly Free plan

6.7 Make a Rezzy Guest CRM Free trial $1.25/mo

6.6 Fork Time Guest Records Free trial $99/mo

Salesforce for Restaurants

Purpose: Salesforce for Restaurants connects guest data, marketing, loyalty, AI-powered service, and franchise operations around a single guest profile.
Guest data: It unifies guest identity across POS, loyalty, apps, and service to support segmentation, personalized campaigns, and insights.
Marketing: The restaurant page describes triggered personalized campaigns, including geo-targeted offers, occasion-based messages, and app push notifications.
Loyalty: The page says AI-powered loyalty can identify at-risk members and launch re-engagement journeys automatically.
Guest service: Agentforce Guest Service Agents are described as handling order modifications, order-status requests, complaints, and menu FAQs around the clock across chat, SMS, voice, WhatsApp, and email.
Franchise operations: The page describes onboarding, compliance tracking, operational updates, performance analytics, and real-time insights for franchise HQ teams and operators.
Integration approach: The page says Data 360 and MuleSoft unify POS, loyalty, and service data, and that Headless360 can deploy Agentforce in an existing app, kiosk, and drive-thru without replacing those systems.
Auditability: The page says guest-service interactions are logged and timestamped and AI decisions are auditable.
Security and compliance: Salesforce's trust and compliance documentation describes service architecture, security and privacy audits and certifications, and applicable administrative, technical, and physical controls.
Support and sales: The restaurant page offers a demo and a request-a-call form to speak with an expert.
Pricing: The restaurant page does not list a price; Salesforce's retail pricing page says “Contact for Pricing” for its two Retail Cloud POS pricing models.
Mobile access: Salesforce Help says the Salesforce mobile app is the supported UI for iPhones and Android devices and links to its App Store and Google Play downloads.
Integrations: The restaurant page names POS, loyalty, apps, and service as data sources, and promotes MuleSoft for connecting systems; it does not name specific POS vendors.
Security and trust: Salesforce says it builds security into its platform and identifies security, privacy, and compliance as platform capabilities; its security site describes customer trust as a commitment to protecting data and privacy.
Price from: $25/mo

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Where it ranks on The Geeks Club

Best Restaurant CRM Software in 2026#6 of 26
Best Retail CRM Software in 2026#5 of 25

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Sources

salesforce.com/retail/restaurant-software/· checked 29 Sept 2026
salesforce.com/company/legal/trust-and-compliance-docu· checked 29 Sept 2026
salesforce.com/retail/cloud-pos/pricing/· checked 29 Sept 2026
help.salesforce.com/s/articleView· checked 29 Sept 2026
salesforce.com/retail/restaurant-software/· checked 30 Sept 2026
salesforce.com/platform/· checked 30 Sept 2026
salesforce.com/marketing/pricing/· checked 30 Sept 2026
salesforce.com/company/our-story/· checked 30 Sept 2026