Sangoma PBXact

7.3easy start · #33 of 174
in Business Phone Systems

Free to practise onnot on record
Free trialnot on record
Well documentedyes
Runs where you workyes

Runs on Android, api, iOS, Mac, self-hosted, Web, Windows. Paid plans from $1.66/mo.

Sangoma PBXact is ranked #33 of 174 in business phone systems on The Geeks Club, made by Sangoma PBXact (100 Renfrew Drive, Suite 100, Markham, Ontario L3R 9R6, Canada). It runs on Android, API, iOS, macOS, Self-hosted, Web, Windows. There is no free plan. Paid plans start at $1.66/mo.

Sangoma PBXact plans and pricing

All plans

PBXact Cloud 3 Year Plan $19.95/yr Billed monthly with a 36 month commitment; at least 4 Full Extensions required; early cancellation fee applies $19.95/mo. per Full Extension with Phone Rentals store.cloud.pbxact.com · 2 Oct 2026

PBXact Cloud 1 Year Plan $22.95/yr Billed monthly with a 12 month commitment; at least 4 Full Extensions required; early cancellation fee applies $22.95/mo. per Full Extension with Phone Rentals store.cloud.pbxact.com · 2 Oct 2026

PBXact Cloud Month to Month Plan $24.95/mo Monthly billing; minimum purchase 4 $24.95 per month per trunk + user · minimum purchase 4 store.cloud.pbxact.com · 2 Oct 2026

Compared on business phone systems

Business numbers: toll-free
Auto attendant: Yes
Call routing: advanced
Voicemail transcription: Yes
Desktop and mobile apps: Yes

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The record

Product: PBXact is a fully featured unified communications platform based on open-source technology.
Deployment: PBXact is offered on Sangoma appliances, on a customer’s own hardware or virtual machines, as a cloud service, and as SaaS for partners.
Features: Its listed features include auto-attendant and IVR, time-based call routing, call queues, voicemail-to-email, fax-to-email, and call recording reports.
Mobile and desktop: Desktop and mobile apps provide HD voice calling, call parking, conferencing, group chat, and SMS/MMS, with SMS/MMS requiring a SIPStation service subscription.
CRM integrations: The datasheet lists click-to-call, screen-pop, and call history integrations for SugarCRM, SuiteCRM, Salesforce, Zoho, ConnectWise, and other apps through custom webhooks.
Phone provisioning: Sangoma IP desk phones support zero-touch provisioning, and the EndPoint Manager centralizes phone configuration and firmware management.
Security: The datasheet lists multi-factor authentication and secure communications using HTTPS, SRTP, SSH, TLS, and VPN.
Capacity: The current appliance datasheet lists PBXact 25/40, 60, 100, 400, and 1200 models, with capacities from 25 to 1,200 users and from 15 to 350 calls.
Optional modules: The datasheet identifies Advanced Recovery, Queue Wallboard, Queue call-back, and Scribe transcription among licensed add-ons available for an additional fee.
Support: Sangoma says PBXact is supported by its developers and support staff; PBXact customers can use the support portal and free online knowledgebase.
Support resources: Sangoma’s online knowledgebase provides installation and configuration instructions, software upgrades and drivers, FAQs, and troubleshooting information at no charge.
Compliance listings: Sangoma’s product compliance page lists SOC 2 Type I, PCI DSS, and HIPAA compliance resources under General.
Cloud plan conditions: The store says the one-year and three-year plans require at least four Full Extensions and carry an early cancellation fee.
Headquarters: 100 Renfrew Drive, Suite 100, Markham, Ontario L3R 9R6, Canada
Price from: $1.66/mo

Where it ranks on The Geeks Club

Best Business Phone Systems in 2026#33 of 174
Best Call Center Software in 2026#78 of 126
Best Unified Communications Software in 2026#13 of 34

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Sources

sangoma.com/wp-content/uploads/pbxact-series-datash· checked 2 Oct 2026
portal.sangoma.cloud/pbxact/· checked 2 Oct 2026
support.sangoma.com· checked 2 Oct 2026
sangoma.com/legal/product-compliance/· checked 2 Oct 2026
store.cloud.pbxact.com· checked 2 Oct 2026
sangoma.com/products/pbxact/· checked 28 Sept 2026
sangoma.com/products/communications-platform/· checked 28 Sept 2026