SecureShieldPay

6.6easy start · #5 of 29
in Chargeback Management Software

Free to practise onnot on record
Free trialyes
Well documentedyes
Runs where you worknot on record

Runs on api, Web. Paid plans from $239/mo.

SecureShieldPay is ranked #5 of 29 in chargeback management software on The Geeks Club. It runs on API, Web. There is no free plan. A free trial is offered. Paid plans start at $239/mo.

SecureShieldPay plans and pricing

All plans

Starter $299/mo Monthly Up to 200 disputes / month · Connect 2 processors · Auto-evidence and AI-drafted rebuttals · Email + chat support · 12% success fee on funds recovered secureshieldpay.com · 30 Sept 2026

Growth $899/mo Monthly Up to 1,500 disputes / month · Unlimited processors · Ethoca / RDR · Specialist QA on every filing · Slack + dedicated CSM · 12% success fee on funds recovered secureshieldpay.com · 30 Sept 2026

Starter $2,868/yr $2,868.00 per year (= $239.00/month, billed annually) Up to 200 disputes / month · Connect 2 processors · Auto-evidence and AI-drafted rebuttals · Email + chat support · 12% success fee on funds recovered secureshieldpay.com · 30 Sept 2026

Growth $8,628/yr $8,628.00 per year (= $719.00/month, billed annually) Up to 1,500 disputes / month · Unlimited processors · Ethoca / RDR · Specialist QA on every filing · Slack + dedicated CSM · 12% success fee on funds recovered secureshieldpay.com · 30 Sept 2026

Enterprise Not published Tailored to your volume Unlimited disputes and MIDs · Custom playbooks · Data residency, SSO and audit logs · 24/7 support · 12% success fee on funds recovered secureshieldpay.com · 30 Sept 2026

Compared on chargeback management software

Free plan: No
Paid from: $299/mo
Representment automation: Yes
Dispute alerts: Yes
Evidence builder: Yes
Supported card networks: Visa, Mastercard, American Express, Discover
Processor integrations: Stripe, Adyen, Braintree, Worldpay, Checkout.com, Authorize.net, NMI, Cybersource, and 40+ more
Included cases: $200/mo

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The record

Product: SecureShieldPay combines fraud prevention, dispute representment and revenue recovery in an AI-native chargeback management platform.
Analytics: Its analytics module ingests dispute data from 50+ processors and supports loss analysis by MID, reason code, BIN range, geography and product SKU.
Representment: AI drafts rebuttal letters and attaches evidence, with a certified specialist reviewing and signing off before filing.
Rapid resolution: The service orchestrates Visa RDR, Ethoca Alerts and Mastercard CDRN, with rules for refund-versus-fight decisions.
Integrations: The product page lists Stripe, Adyen, PayPal, Square, Klarna, Visa, Mastercard, American Express, Discover, Shopify, WooCommerce and BigCommerce integrations.
Legacy processor support: The homepage says it can ingest CSV or SFTP feeds for legacy processors.
Security: The privacy policy states that data is encrypted at rest with AES-256 and in transit with TLS 1.3, with role-based access controls and audit logging.
Compliance: The company says it maintains SOC 2 Type II and PCI DSS Level 1 controls.
Support: Starter includes email and chat support, Growth includes Slack and a dedicated CSM, and Enterprise includes 24/7 support.
Who it is for: The company describes Starter as for small DTC brands, Growth for scaling merchants and Enterprise for high-volume teams.
Onboarding: The homepage says most merchants are fully live within 24–72 hours, including processor connections, evidence templates and team training.
Usage terms: The terms state that the service is provided on a subscription basis with optional success-based fees and that it does not warrant specific dispute outcomes.
Founded: 2022
Headquarters: New York, New York, United States
Price from: $239/mo

Where it ranks on The Geeks Club

Best Chargeback Management Software in 2026#5 of 29

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Sources

secureshieldpay.com· checked 30 Sept 2026
secureshieldpay.com/products· checked 30 Sept 2026
secureshieldpay.com/privacy· checked 30 Sept 2026
secureshieldpay.com/pricing· checked 30 Sept 2026
secureshieldpay.com/terms· checked 30 Sept 2026