Chargeflow is an AI-driven platform for chargeback management, prevention, alerts, and analytics. Its automation gathers dispute information, prepares evidence, and submits chargeback responses. Prevent scans transactions after checkout and before fulfillment, then supports automatic approval, verification, or cancellation according to risk scores and merchant rules. Insights consolidates chargeback data across payment processors in a dashboard with win-rate trends and processor-level analytics. The company lists more than 100 integrations, including Shopify, Stripe, PayPal, Zapier, and WooCommerce. Chargeflow Connect lets platforms embed or white-label the services, or connect through an API. Insights is free. Prevent starts at $0.40 per scanned transaction; the first 1,000 scans are free, and the listed rate can fall to $0.20 at scale. Automation charges 25% of recovered amounts, excluding the dispute fee, while Alerts costs $29 per successfully prevented chargeback. Standard usage-based pricing has no contract or minimum commitment; enterprise volumes may use custom terms. Chargeflow says it uses encryption, OAuth 2.0 integrations, and multi-factor authentication for accounts with access to sensitive information.
Who it is for
It suits eCommerce merchants, SaaS businesses, enterprises, and airlines seeking chargeback response, prevention, alerts, or analytics. Platforms can also connect its services through embedding, white-labeling, or an API.
What is good
- Automates dispute evidence gathering and responses
- Prevent supports approval, verification, or cancellation
- Insights consolidates processor data and trends
- Lists more than 100 integrations
What to know first
- Prevent is billed per scanned transaction after free scans
- Automation charges 25% of recovered amounts
- Alerts costs $29 per successfully prevented chargeback
Verdict
Chargeflow covers dispute response alongside transaction prevention and processor analytics, with a free Insights plan and usage-based options. Buyers should account for the per-scan, recovered-amount, or per-alert charges that apply to paid services.
Chargeflow plans and pricing
All plansCompared on chargeback management software
- Free plan
- Yes
- Representment automation
- Yes
- Dispute alerts
- Yes
- Evidence builder
- Yes
- Supported card networks
- Visa, Mastercard
- Processor integrations
- Shopify Payments, Stripe, PayPal, Braintree, Adyen, Checkout.com, Airwallex, WooPayments, Authorize.net, Klarna, Affirm, AfterPay, Sezzle, Square, Nuvei, NMI, Commerce Control, Maverick, Zenpayments, PayArc, Global Payments, Deposyt, Micamp, Mamopay, Chase Paymentech, Finix Payments
