UiPath Resolve

What the maker publishes

Company

UiPath says its story began in 2005 with 10 people in an apartment in Bucharest, Romania. source

Knowledge answers

It provides answers to FAQs, order status, and policy questions using retrieval over the customer’s own content. source

Long-running cases

It supports multi-day cases such as outages, field-service coordination, warranties, disputes, and regulated escalations, orchestrated and audited through UiPath Maestro Case. source

Platform relationship

UiPath says Resolve leverages its automation capabilities, including Maestro, as an augmentation to its existing platform. source

Pricing

The Resolve page provides no price; UiPath’s general pricing page lists Basic starting at $25 per month and Standard and Enterprise as contact-sales plans, without identifying these as Resolve plans. source

Product stage

UiPath describes Resolve as an early-look agentic contact center solution and invites visitors to sign up for more information. source

Security governance

UiPath says it maintains an information security management system and engages independent auditors for industry-standard certifications and attestations. source

Security practices

UiPath says its product development lifecycle includes automated security scans, penetration tests, and independent third-party review of releases. source

Support

UiPath says Bronze product support is included free with all product licenses; the Resolve page does not state product-specific support terms. source

Transactions

It can execute changes and repairs such as billing corrections, account changes, service moves, and returns directly in systems. source

What it does

Resolve is described as answering, acting on, and resolving customer contacts, including actions within back-end systems. source

Checked against the maker's pages on 5 Oct 2026.