UJET

7.7easy start · #11 of 126
in Call Center Software

Free to practise onnot on record
Free trialyes
Well documentedyes
Runs where you workyes

Runs on Android, api, iOS, Web. Paid plans from $65/mo.

UJET is ranked #11 of 126 in call center software on The Geeks Club, made by UJET (San Francisco, California, United States). It runs on Android, API, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at $65/mo.

UJET plans and pricing

All plans

Basic $65/mo per user/month PSTN voice · standard reports and dashboards · single sign-on · CRM adapters · Web SDK · standard support ujet.cx · 30 Sept 2026

Pro $99/mo per user/month Basic plus agent desktop · SMS blending · Smart Actions · Mobile SDK · advanced reports and dashboards · APIs and data exporter · premium support ujet.cx · 30 Sept 2026

Enterprise $120/mo per user/month Pro plus chat · email · SMS · social channels ujet.cx · 30 Sept 2026

Digital $69/mo per user/month Chat, email, SMS, social, and in-app voice · agent desktop · advanced reports and dashboards · APIs and data exporter · Web and Mobile SDKs · premium support ujet.cx · 30 Sept 2026

Compared on call center software

Free plan: No
Paid from: $65/user/mo
Inbound calling: Yes
Outbound dialer: Yes
IVR builder: Yes
Digital channel scope: omnichannel
Workforce management: Yes

Best UJET alternatives

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The record

Product: UJET describes itself as a cloud contact center platform that unifies voice, chat, and mobile into contextual customer journeys.
AI and CX: UJET offers a CCaaS and Workforce Management platform with AI for customer experience, agents, and contact center operations.
Channels: The Enterprise plan includes chat, email, SMS, and social channels, while the Digital plan includes in-app voice.
Agent desktop: UJET Agent Desktop is a web-based application that combines contact center tools, customer information, and workflows in one workspace.
Mobile agent app: The agent app for iOS and Android supports receiving and transferring calls and chats, outbound calls, CRM access, and switching between desktop and mobile.
Integrations: UJET lists integrations including Google, HubSpot, Kustomer, Salesforce, Microsoft Dynamics, Oracle, Zendesk, Freshdesk, Zoho, ServiceNow, and SAP.
CRM data handling: UJET says customer data and PII are stored in the customer’s CRM or private data repository and that it minimizes PII stored on its platform.
Security: UJET says its platform is independently audited and certified annually, and that communications data is encrypted, transferred to customer-controlled storage, and deleted from its platform after the support session.
Support: Basic includes Standard Support, while Pro, Enterprise, and Digital include Premium Support.
Paid add-ons: The pricing page lists add-ons including chat, email, SMS, social, outbound dialer, co-browsing, Workforce Management, and conversational AI features.
Trial: UJET’s Terms say a user who registers for a free trial can use applicable services free until the trial period ends, a purchased subscription starts, or UJET terminates the trial; no trial duration is stated there.
Intended customers: UJET says its platform supports organizations of any size and reports serving companies in over 20 countries.
Founded: 2015
Headquarters: San Francisco, California, United States
Price from: $65/mo

Where it ranks on The Geeks Club

Best Call Center Software in 2026#11 of 126
Best Contact Center Software in 2026#12 of 38

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Sources

ujet.cx· checked 30 Sept 2026
ujet.cx/pricing· checked 30 Sept 2026
ujet.cx/agent-desktop· checked 30 Sept 2026
ujet.cx/agent-mobile-app· checked 30 Sept 2026
ujet.cx/contact-center-software-integrations· checked 30 Sept 2026
ujet.cx/security· checked 30 Sept 2026
ujet.cx/terms-of-service· checked 30 Sept 2026