Zammad

Zammad is ranked #10 of 101 in help desk software on The Geeks Club, made by Zammad. It runs on API.

Zammad plans and pricing

All plans
Starter v2 Not published 5 agents · 10 MB attachments · 20 GB storage zammad.com · 20 Sept 2026
Professional v2 Not published 35 agents · 35 MB attachments · 50 GB storage zammad.com · 20 Sept 2026
Plus v2 Not published Unlimited agents · 50 MB attachments · 150 GB storage zammad.com · 20 Sept 2026
Business Not published 15 service requests · 6-hour maximum response time zammad.com · 20 Sept 2026
Enterprise Not published 45 service requests · 4-hour maximum response time zammad.com · 20 Sept 2026
Corporation Not published 95 service requests · 2-hour maximum response time zammad.com · 20 Sept 2026

Compared on help desk software

Free plan
Yes
Shared inbox
Yes
SLA management
Yes
Help center
Yes
Ticket automation
Yes
Customer portal
Yes
API access
Yes
Included agent seats
5

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