Thanks to car rental services, customers receive the right to use the car for a certain period of time. This is convenient in many situations: for example, when it is unprofitable for you to buy your own car, you are temporarily in another city, or you simply run out of gas at the wrong time. Therefore, it is not surprising that the car rental business is rapidly developing and changing.
Along with standard car rental, other models (car sharing and leasing) are becoming popular, and relatively recently a new system has appeared – car subscription. Obviously, as online technologies develop, such car rental models require a more careful approach to management. And here the car rental management system comes to the rescue. The use of such CRM systems leads to the fact that the efficiency of doing business is significantly increased, and it becomes much easier to control all processes.
The car rental management system allows you to automate most of the work, while eliminating the human factor. The functionality of CRM systems for car rental includes, for example, a convenient booking system that allows you to place an order through the site and integrate it into the system. The advantage is also effective accounting, control over the condition of cars, and full accounting of the fleet.
Car rental types
The modern market seeks to provide the consumer with as much choice as possible and this applies not only to the sale of products, but also to the service sector. To date, there are several models that can be used by customers who need to rent a car. Each of these models has its own characteristics and advantages.
- Standard car rental.
This model is convenient primarily for those customers who rarely use car rental services. In most cases, they need a car to make a targeted trip. The customer visits your site, selects an available car for the desired date, indicates the place from which it is convenient for them to pick up the car, as well as the place where they are going to return the car after use. Leaving their data and uploading documents, the customer makes a payment.
- Car sharing.
The car sharing model presupposes preliminary registration of the user in the system. If the customer needs a car, they most often use an application that displays free cars. Payment for car trips is deducted from the customer’s account, and the amount depends on the time the car is going to be used. This model has a lot in common with modern taxi calling applications.
The leasing model is slightly different from the more common types of car rental. First of all, the customer signs a contract for a long-term car rental, and not for a one-time trip. At the same time, the lessee makes monthly payments, which include not only the rental fee, but also the cost of the car along with interest. Thus, after the end of the contract and all payments, the user becomes the full owner of the vehicle.
This is a relatively new type of car rental that is already rapidly gaining popularity. The subscription model works on the same principle as modern film and audio services: the user registers in the application and “subscribes” to a car. During the subscription period, the customer can use the car at any time they choose.
What does the car rental management system provide?
It is important to understand that the variety of car rental types has almost no effect on the basic business process. In most car rental services, the management system is almost the same: the customer needs to register in the system, select a car, enter their data, and provide documents. Thanks to the car rental management system, these and other work processes are significantly optimized.
Here are just a few of the benefits of using such CRM systems:
- The system helps streamline accounting and keep records.
- Allows the user to choose the car rental period and make an advance payment through the site.
- Increases the quality and speed of processing applications by automating processes.
- Helps to control the fleet, the number of available cars, their technical condition and movement history.
- Monitors the effectiveness of cars and helps to increase profitability.
The car rental management system is a complete system that manages your business. With its help, you will be able to significantly save time and resources, eliminate the risks associated with the human factor, and create a comfortable environment for well-coordinated work between departments. And most importantly – you will be able to increase the efficiency and profitability of your business.