Best Customer Journey Analytics Software in 2026
Updated
34 customer journey analytics software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
34ranked
0free plans on this page
$999/molowest paid tier
9 Oct 2026last checked
Customer Journey Analytics Software, ranked on how quickly a newcomer can get going. 0 of the 9 on this page can be tried for free.
- 26 WoopraPaid from $999/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 27 Clayfin Channel Analytics
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 28 cxomniPaid from €2,000/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 29 Adobe Customer Journey Analytics
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 30 CSG Xponent
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 31 Engage Hub Journey Analytics & Insights
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 32 Medallia
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 33 NiCE Customer Journey Analytics
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 34 Sprinklr Service
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
Compare all 9 in a table
| # | Platform | Score | Free plan | From | Free plan | Paid from | Channel coverage | Journey mapping |
|---|---|---|---|---|---|---|---|---|
| 26 | Woopra | 5.7 | No | $999/mo | No | 999 /mo | — | — |
| 27 | Clayfin Channel Analytics | 5.6 | No | — | — | — | omnichannel | Yes |
| 28 | cxomni | 5.6 | No | €2,000/mo | No | — | — | — |
| 29 | Adobe Customer Journey Analytics | 5.5 | No | — | No | — | — | — |
| 30 | CSG Xponent | 5.5 | No | — | — | — | omnichannel | Yes |
| 31 | Engage Hub Journey Analytics & Insights | 5.5 | No | — | — | — | omnichannel | Yes |
| 32 | Medallia | 5.3 | No | — | — | — | — | — |
| 33 | NiCE Customer Journey Analytics | 5.3 | No | — | No | — | omnichannel | Yes |
| 34 | Sprinklr Service | 5.3 | No | — | No | — | — | — |
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