Best IT Knowledge Base Software in 2026
Updated
61 IT knowledge base software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
61ranked
0free plans on this page
$7.20/molowest paid tier
4 Oct 2026last checked
IT Knowledge Base Software, ranked on how quickly a newcomer can get going. 0 of the 25 on this page can be tried for free.
- 26 TeamDynamix DEX
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: yes
- 27 USU Knowledge Management
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: yes
- 28 ManageEngine ServiceDesk PlusPaid from $13/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: yes
- 29 DemandFlow ITSM
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 30 IT GluePaid from $29/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: yes
- 31 ServiceNow Workflow Data Fabric
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 32 Faveo HelpdeskPaid from $7.20/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 33 Helpy
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 34 IT PortalPaid from $14/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: yes
- 35 ITarian Remote Desktop
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: yes
- 36 Xurrent ITSM
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 37 ConnectWise CPQ
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 38 Process Street
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: yes
- 39 KnowledgeOwlPaid from $100/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 40 SupportPal
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: yes
- 41 TettraPaid from $8/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 42 Zendesk GuidePaid from $55/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 43 Bloomfire
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 44 Guru
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 45 Helpjuice
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 46 DeskproPaid from $39/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 47 Document360
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 48 osTicket
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 49 Zammad
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 50 Znuny
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
Compare all 25 in a table
| # | Platform | Score | Free plan | From | Free plan | Paid from | Internal employee portal | Runbook support |
|---|---|---|---|---|---|---|---|---|
| 26 | TeamDynamix DEX | 6.6 | No | — | No | — | — | — |
| 27 | USU Knowledge Management | 6.5 | No | — | — | — | Yes | — |
| 28 | ManageEngine ServiceDesk Plus | 6.4 | No | $13/mo | Yes | — | — | — |
| 29 | DemandFlow ITSM | 6.3 | No | — | — | — | — | — |
| 30 | IT Glue | 6.3 | No | $29/mo | No | — | Yes | Yes |
| 31 | ServiceNow Workflow Data Fabric | 6.3 | No | — | — | — | Yes | Yes |
| 32 | Faveo Helpdesk | 6.2 | No | $7.20/mo | Yes | — | — | — |
| 33 | Helpy | 6.2 | No | — | — | — | — | — |
| 34 | IT Portal | 6.2 | No | $14/mo | No | 9 /user/mo | Yes | Yes |
| 35 | ITarian Remote Desktop | 6.2 | No | — | Yes | — | — | — |
| 36 | Xurrent ITSM | 6.1 | No | — | No | — | Yes | Yes |
| 37 | ConnectWise CPQ | 6.0 | No | — | — | — | — | Yes |
| 38 | Process Street | 6.0 | No | — | No | — | — | — |
| 39 | KnowledgeOwl | 5.9 | No | $100/mo | No | — | — | — |
| 40 | SupportPal | 5.9 | No | — | No | — | — | — |
| 41 | Tettra | 5.9 | No | $8/mo | No | 8 /user/mo | — | — |
| 42 | Zendesk Guide | 5.9 | No | $55/mo | No | — | — | — |
| 43 | Bloomfire | 5.8 | No | — | No | — | — | — |
| 44 | Guru | 5.8 | No | — | — | — | — | — |
| 45 | Helpjuice | 5.8 | No | — | No | — | — | — |
| 46 | Deskpro | 5.7 | No | $39/mo | No | — | — | — |
| 47 | Document360 | 5.7 | No | — | No | — | — | — |
| 48 | osTicket | 5.7 | No | — | Yes | — | — | — |
| 49 | Zammad | 5.7 | No | — | Yes | — | — | — |
| 50 | Znuny | 5.7 | No | — | Yes | — | — | — |
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