CallTools vs Exotel Contact Center
| CallTools | Exotel Contact Center | |
|---|---|---|
| Free plan | No | |
| Free trial | Yes | |
| Paid from | $70/mo | |
| Platforms | api, extension, macOS, Web, Windows | api, Linux, macOS, Web, Windows |
| Local presence | Yes | |
| Voicemail drop | Yes | |
| Power dialer | Yes | |
| Predictive dialer | Yes | |
| Call queue | Yes | |
| Inbound calling | Yes | |
| Outbound dialer | Yes | |
| IVR builder | Yes | |
| Digital channel scope | omnichannel | |
| IVR | Yes | |
| Deployment | hybrid | |
| Channel coverage | omnichannel | |
| Call recording | Yes | |
| Supervisor tools | Yes | |
| Free plan | No | |
| Outbound calling | Yes | |
| Phone number support | Yes | |
| SIP support | Yes |
Listed together in Best Call Center Software