AceCX

7.3easy start · #29 of 126
in Call Center Software

Free to practise onnot on record
Free trialyes
Well documentedyes
Runs where you worknot on record

Runs on Android, iOS. Paid plans from $9.99/mo.

AceCX is ranked #29 of 126 in call center software on The Geeks Club. It runs on Android, iOS. There is no free plan. A free trial is offered. Paid plans start at $9.99/mo.

AceCX plans and pricing

All plans

Starter $9.99/mo $9.99/user/mo; annual billing No seat minimum acepeak.com · 28 Sept 2026

Professional $15.99/mo $15.99/user/mo; 3 seat minimum 3 seat minimum · 30-day recording retention acepeak.com · 28 Sept 2026

Enterprise $25.99/mo $25.99/user/mo; 10 seat minimum 10 seat minimum · 1-year recording retention acepeak.com · 28 Sept 2026

Custom Not published 50 seat minimum acepeak.com · 28 Sept 2026

Compared on call center software

Free plan: No
Paid from: $9.99/user/mo
Inbound calling: Yes
Outbound dialer: Yes
IVR builder: Yes
Digital channel scope: omnichannel
Workforce management: No
Maximum agents: 500 agents
Recording retention: 1 days

Best AceCX alternatives

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The record

Starting price: Paid plans start at $9.99 per user per month on annual billing.
Annual savings: Annual billing is 20% cheaper per seat across every plan.
Free trial: The platform offers a 14-day free trial with no credit card required.
Trial limits: The trial includes 100 calling minutes, 50 SMS segments, AI receptionist, and HD video meetings.
Trial access: The trial has no feature lock-outs or demo mode.
Channel coverage: AceCX supports voice, SMS, web chat, WhatsApp, Instagram, Messenger, Telegram, and X.
Platform apps: The paid plans include iOS, Android, and browser webphone access.
Security encryption: Call recording is encrypted, and Starter includes STIR/SHAKEN and 10DLC handling.
Compliance report: Professional and higher plans provide access to a SOC 2 Type II report.
Team administration: Professional includes team messaging, file sharing, roles, and multi-site management.
CRM integrations: Integrations include Salesforce, HubSpot, Zoho, Zendesk, MS Dynamics, Pipedrive, Monday, Freshsales, and Zapier.
Support coverage: Support ranges from email to phone, priority support, and dedicated CSM coverage.
Uptime SLA: Published uptime SLAs range from 99.9% for Starter to 99.99% for Enterprise.
Shared memory: Every past interaction is visible to the agent across channels.
Price from: $9.99/mo

Where it ranks on The Geeks Club

Best Call Center Software in 2026#29 of 126

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Sources

acepeak.com/pricing/· checked 28 Sept 2026
acepeak.com/products/acecx/omnichannel/· checked 28 Sept 2026