Genesys Cloud CX is ranked #5 of 126 in call center software on The Geeks Club, made by Genesys Cloud CX (Menlo Park, California, United States). It runs on Web, Windows, macOS, iOS, Android. There is no free plan. Paid plans start at $75/mo.
Genesys Cloud CX plans and pricing
All plansGenesys Cloud CX 1 $75/mo billed annually Voice channel · Call routing · Speech-enabled IVR · Outbound campaigns · Analytics and reporting · Unified communications genesys.com · 27 Sept 2026
Genesys Cloud CX 2 $115/mo billed annually Digital channels · Voice channel · Omnichannel routing · Quality assurance and compliance · Knowledge · Agent Copilot genesys.com · 27 Sept 2026
Genesys Cloud CX 3 $155/mo billed annually Digital channels · Voice channel · Omnichannel routing · Workforce management · Quality assurance and compliance · Predictive routing genesys.com · 27 Sept 2026
Genesys Cloud CX 4 $240/mo billed annually 30 AI Experience tokens per named agent genesys.com · 27 Sept 2026
Compared on call center software
- Free plan
- No
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