Best Aisera Customer Service Alternatives in 2026
Updated
20 platforms from customer self-service software ranked against Aisera Customer Service on the same published basis.
- 1Aisera Customer Service vs Whatfix
- 2Aisera Customer Service vs Help Scout
- 3Aisera Customer Service vs Freshdesk
- 4Aisera Customer Service vs LiveAgent
- 5Aisera Customer Service vs Intercom
- 6Aisera Customer Service vs Kore.ai
- 7Aisera Customer Service vs Pega CRM
- 8Aisera Customer Service vs Re:amaze
- 9Aisera Customer Service vs InvGate Service Desk
- 10Aisera Customer Service vs Zoho Desk
- 11Aisera Customer Service vs Kustomer
- 12Aisera Customer Service vs Unthread
- 13Aisera Customer Service vs Genesys Cloud CX
- 14Aisera Customer Service vs Inbenta
- 15Aisera Customer Service vs Ada
- 16Aisera Customer Service vs ManageEngine ServiceDesk Plus
- 17Aisera Customer Service vs Gladly
- 18Aisera Customer Service vs Mavenoid
- 19Aisera Customer Service vs Agentforce Contact Center
- 20Aisera Customer Service vs Hiver
Aisera Customer Service alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Whatfix | 7.8 | Free plan | Free | Android, API, Browser, iOS, Mac, self-hosted, Web, Windows |
| 2 | Help Scout | 7.5 | Free plan | $25/mo | API |
| 3 | Freshdesk | 7.0 | Free plan | $19/mo | API |
| 4 | LiveAgent | 7.0 | No | $15/mo | API |
| 5 | Intercom | 6.9 | No | $19/mo | Android, iOS, Web |
| 6 | Kore.ai | 6.9 | API, self-hosted, Web | ||
| 7 | Pega CRM | 6.9 | Web | ||
| 8 | Re:amaze | 6.9 | No | $29/mo | Android, API, iOS, Web |
| 9 | InvGate Service Desk | 6.7 | No | $41.67/mo | API, Linux, self-hosted, Web, Windows |
| 10 | Zoho Desk | 6.7 | Free plan | ₹420/mo | API |
| 11 | Kustomer | 6.5 | Android, API, iOS, Web | ||
| 12 | Unthread | 6.5 | No | $75/mo | API, Web |
| 13 | Genesys Cloud CX | 6.4 | No | $75/mo | Web, Windows, Mac, iOS, Android |
| 14 | Inbenta | 6.4 | API, Web | ||
| 15 | Ada | 6.3 | Android, API, iOS, Web | ||
| 16 | ManageEngine ServiceDesk Plus | 6.3 | $13/mo | Android, iOS, Linux, Mac, Web, Windows | |
| 17 | Gladly | 6.2 | API, Web | ||
| 18 | Mavenoid | 6.2 | Android, API, iOS, Web | ||
| 19 | Agentforce Contact Center | 6.1 | No | $50/mo | Web, iOS, Android |
| 20 | Hiver | 6.0 | $25/mo | API |
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Questions about Aisera Customer Service alternatives
What is the best alternative to Aisera Customer Service?
Whatfix, number 1 in customer self-service software with a score of 7.8 out of 10. The others here: Help Scout, Freshdesk, LiveAgent and 16 more.
What is the best free alternative to Aisera Customer Service?
Whatfix is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.