Best DoReply Alternatives in 2026
Updated
20 platforms from customer self-service software ranked against DoReply on the same published basis.
- 1DoReply vs Whatfix
- 2DoReply vs Help Scout
- 3DoReply vs Freshdesk
- 4DoReply vs LiveAgent
- 5DoReply vs Intercom
- 6DoReply vs Kore.ai
- 7DoReply vs Pega CRM
- 8DoReply vs Re:amaze
- 9DoReply vs InvGate Service Desk
- 10DoReply vs Zoho Desk
- 11DoReply vs Kustomer
- 12DoReply vs Unthread
- 13DoReply vs Genesys Cloud CX
- 14DoReply vs Inbenta
- 15DoReply vs Ada
- 16DoReply vs ManageEngine ServiceDesk Plus
- 17DoReply vs Gladly
- 18DoReply vs Mavenoid
- 19DoReply vs Agentforce Contact Center
- 20DoReply vs Hiver
DoReply alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Whatfix | 7.8 | Free plan | Free | Android, API, Browser, iOS, Mac, self-hosted, Web, Windows |
| 2 | Help Scout | 7.5 | Free plan | $25/mo | API |
| 3 | Freshdesk | 7.0 | Free plan | $19/mo | API |
| 4 | LiveAgent | 7.0 | No | $15/mo | API |
| 5 | Intercom | 6.9 | No | $19/mo | Android, iOS, Web |
| 6 | Kore.ai | 6.9 | No | — | API, self-hosted, Web |
| 7 | Pega CRM | 6.9 | No | — | Web |
| 8 | Re:amaze | 6.9 | No | $29/mo | Android, API, iOS, Web |
| 9 | InvGate Service Desk | 6.7 | No | $41.67/mo | API, Linux, self-hosted, Web, Windows |
| 10 | Zoho Desk | 6.7 | Free plan | ₹420/mo | API |
| 11 | Kustomer | 6.5 | No | — | Android, API, iOS, Web |
| 12 | Unthread | 6.5 | No | $75/mo | API, Web |
| 13 | Genesys Cloud CX | 6.4 | No | $75/mo | Web, Windows, Mac, iOS, Android |
| 14 | Inbenta | 6.4 | No | — | API, Web |
| 15 | Ada | 6.3 | No | — | Android, API, iOS, Web |
| 16 | ManageEngine ServiceDesk Plus | 6.3 | No | $13/mo | Android, iOS, Linux, Mac, Web, Windows |
| 17 | Gladly | 6.2 | No | — | API, Web |
| 18 | Mavenoid | 6.2 | No | — | Android, API, iOS, Web |
| 19 | Agentforce Contact Center | 6.1 | No | $50/mo | Web, iOS, Android |
| 20 | Hiver | 6.0 | No | $25/mo | API |
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Questions about DoReply alternatives
What is the best alternative to DoReply?
Whatfix, number 1 in customer self-service software with a score of 7.8 out of 10. The others here: Help Scout, Freshdesk, LiveAgent and 16 more.
What is the best free alternative to DoReply?
Whatfix is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.