Feedbackly

7.7easy start · #28 of 129
in Survey Software

Free to practise onnot on record
Free trialyes
Well documentedyes
Runs where you workyes

Runs on Android, api, iOS, Web. Paid plans from €16.58/mo.

Feedbackly is ranked #28 of 129 in survey software on The Geeks Club, made by Feedbackly (Helsinki, Finland). It runs on Android, API, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at €16.58/mo.

Feedbackly plans and pricing

All plans

Single €249/mo billed monthly 5,000 responses/year · 1 user feedbackly.com · 23 Sept 2026

Pro €499/mo billed monthly 20,000 responses/year · Unlimited users feedbackly.com · 23 Sept 2026

Custom Not published Unlimited responses feedbackly.com · 23 Sept 2026

Single (annual billing) €199/yr per month, billed annually 5,000 responses/year · Unlimited touchpoints · 1 user feedbackly.com · 3 Oct 2026

Single (monthly) €249/mo billed monthly 5,000 responses/year · Unlimited touchpoints · 1 user feedbackly.com · 3 Oct 2026

Pro (annual billing) €399/yr per month, billed annually 20,000 responses/year · Unlimited touchpoints · Unlimited users feedbackly.com · 3 Oct 2026

Compared on survey software

Free plan: No
Responses included: $5,000/mo
API access: No

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The record

Product: Feedbackly is a customer experience platform for collecting, analyzing, and acting on customer feedback across customer touchpoints.
Emotional metrics: The platform measures customer emotions with its Emotional Value Index (EVI®) and supports CX measures including NPS and CSAT.
Survey channels: Surveys can be collected online or offline through SMS, email, QR codes, web popups, embedded surveys, and Feedbackly Terminal.
Survey tools: Features include multilingual surveys, ready-made templates, behavioral targeting, automated distribution, and question logic.
Analytics: Analytics include real-time survey results, root-cause and open-text analysis, customer and employee journey analytics, and EVI analytics.
Integrations: Feedbackly offers REST API and SOAP API connections, and says its Salesforce integration can trigger targeted surveys and return feedback data to accounts.
Security and privacy: Feedbackly states that it is GDPR compliant and describes personal-data expiration, deletion tools, audit trails for staff access, and audits of subcontractors.
Accessibility: The accessible survey theme is stated to comply with WCAG 2.1.
Support: Plan support ranges from Help Center and live chat on Single to email support on Pro and phone support plus a personal Customer Success Manager on Custom.
Plan response limits: Single includes 5,000 responses per year, Pro includes 20,000, and Custom includes unlimited responses; data above a subscription limit is recorded but access is restricted until upgrade.
Survey publishing limit: The pricing FAQ says users can publish unlimited surveys on any subscription plan, including during the 14-day trial.
Intended customers: Feedbackly says it helps midsize and enterprise companies measure and manage customer feelings across the customer journey.
Company history: The company says it was founded in summer 2012 and changed its name from Tapin Feedback to Feedbackly in 2016.
Headquarters: Helsinki, Finland
Price from: €16.58/mo

Where it ranks on The Geeks Club

Best Survey Software in 2026#28 of 129
Best Voice of Customer Software in 2026#3 of 29

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Sources

feedbackly.com· checked 3 Oct 2026
feedbackly.com/all-features/· checked 3 Oct 2026
feedbackly.com/integrations/· checked 3 Oct 2026
feedbackly.com/terms-gdpr/· checked 3 Oct 2026
feedbackly.com/pricing/· checked 3 Oct 2026
feedbackly.com/about-us/· checked 3 Oct 2026