Keatext

6.6easy start · #12 of 37
in Text Analytics Software

Free to practise onnot on record
Free trialyes
Well documentedyes
Runs where you worknot on record

Runs on Web. Paid plans from $550/mo.

Keatext is ranked #12 of 37 in text analytics software on The Geeks Club. It runs on Web. There is no free plan. A free trial is offered. Paid plans start at $550/mo.

Keatext plans and pricing

All plans

Basic $550/mo /monthly Up to 10,000 records annually · One dashboard · Data exploration · CSV integration keatext.ai · 5 Oct 2026

Pro $999/mo /monthly Up to 20,000 records annually · One dashboard · Dashboard editing and sharing · Data exploration · Knowledge management · Multi-language support · CSV integration · Data enrichment, focus recommendations, and cloud application integrations are add-ons keatext.ai · 5 Oct 2026

Enterprise $1,650/mo /monthly 30,000 records and up annually · Unlimited dashboards · Dashboard editing and sharing · Data exploration · Knowledge management · Expert access · Report generation · Multi-language support · CSV integration · Cloud application integrations and web scraping are add-ons keatext.ai · 5 Oct 2026

Compared on text analytics software

Free plan: No
Sentiment analysis: Yes

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The record

Product: Keatext is a cloud-based text analytics platform for interpreting feedback and helping organizations improve the experience of the people they serve.
Feedback analysis: The platform analyzes customer reviews, NPS surveys, and contact center tickets together.
Languages: Users can upload data in more than 50 languages for translation into English.
Recommendations: Its AI-powered recommendations identify topics that can have the greatest impact on customer satisfaction measures such as NPS or CSAT.
Reporting: Keatext can generate shareable reports on the customer journey with action items and recommendations expressed in natural language by GPT.
Integrations: The site lists native integrations for SurveyMonkey, Zendesk, QuestionPro, Alchemer, ServiceNow, Qualtrics, Intercom, Salesforce, and Yotpo, plus 400+ other feedback platforms through Tray.io.
Security: Keatext says it is GDPR compliant and SOC 2 certified, and is pursuing ISO 42001 certification.
Security controls: The security page says data is hosted on AWS in Northern Virginia, communications use TLS/SSL encryption, and deleted data is fully erased within 30 days.
Support access: Keatext says assigned support personnel may access an account for troubleshooting only with the customer's permission.
Trial: The pricing page offers free access through a tailored proof of concept lasting two weeks, without requiring a credit card.
Add-ons: Optional data acquisition starts at $250 USD monthly and data connectors start at $150 USD monthly.
Intended users: The Basic plan is described as intended for small teams or researchers with limited review or survey volume, while Enterprise targets organizations seeking enterprise-grade insights and analytics.
Founded: 2010
Headquarters: Montreal, Quebec, Canada
Price from: $550/mo

Where it ranks on The Geeks Club

Best Text Analytics Software in 2026#12 of 37
Best Voice of Customer Software in 2026#6 of 29
Best Customer Experience Analytics Software in 2026#7 of 27

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Sources

keatext.ai/en/our-team-and-history/· checked 5 Oct 2026
keatext.ai/en/our-platform/· checked 5 Oct 2026
keatext.ai/en/integrations/· checked 5 Oct 2026
keatext.ai/en/pricing/· checked 5 Oct 2026
keatext.ai/en/security/· checked 5 Oct 2026
keatext.ai· checked 28 Sept 2026