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HelpDesk

7.0easy start · #36 of 101
in Help desk software
  • Free to practise onnot on record
  • Free trialnot on record
  • Well documentedyes
  • Runs where you worknot on record

Runs on api. Paid plans from $19/mo.

Visit site Alternatives

HelpDesk is ranked #36 of 101 in help desk software on The Geeks Club, made by HelpDesk (Wrocław, Poland). It runs on API. There is no free plan. Paid plans start at $19/mo.

HelpDesk plans and pricing

All plans
Essential $19/mo billed yearly 3 ticketing rules · 1 AI Agent · 10 AI resolutions per month · 5 reply suggestions monthly per user · 5 AI text edits monthly per user helpdesk.com · 20 Sept 2026
Growth $79/mo billed yearly 20 custom fields · 10 ticketing rules · Up to 10 teams · 10 AI Agents · 200 AI resolutions per month · 30 proactive campaigns helpdesk.com · 20 Sept 2026
Enterprise Not published Custom AI Agents · Custom roles · Dedicated team for the account · SOC 2 Type 2 · SSO and audit logs helpdesk.com · 20 Sept 2026

Compared on help desk software

Free plan
No
Paid from
$19/user/mo
Shared inbox
Yes
SLA management
Yes
Help center
Yes
Ticket automation
Yes
Customer portal
Yes
API access
Yes

Best HelpDesk alternatives

See all 20
Vtiger Help Desk 0 of 4 in the starter kit Lesson 19.2Chatwoot 0 of 4 in the starter kit Lesson 29.2Help Scout 0 of 4 in the starter kit Lesson 39.0Desk365 0 of 4 in the starter kit Lesson 48.9Freshdesk 0 of 4 in the starter kit Lesson 58.6Intercom 0 of 4 in the starter kit Lesson 68.4