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Huawei Cloud Customer Engagement Center

6.7easy start · #60 of 126
in Call Center Software
  • Free to practise onnot on record
  • Free trialnot on record
  • Well documentedyes
  • Runs where you worknot on record

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Huawei Cloud Customer Engagement Center is ranked #60 of 126 in call center software on The Geeks Club, made by Huawei Cloud Customer Engagement Center (Huawei Base, Shenzhen, China). There is no free plan.

Huawei Cloud Customer Engagement Center plans and pricing

All plans
Basic Agent Not published Inbound voice calls · Routing and queuing · Voice recording · Softphone · Contact management · Manual outbound calls huaweicloud.com · 22 Sept 2026
Professional Agent Not published All Basic Agent functions · Automatic outbound calls huaweicloud.com · 22 Sept 2026
Versatile Agent Not published All Basic Agent functions · All Professional Agent functions · Web chats · Social media agents huaweicloud.com · 22 Sept 2026

Compared on call center software

Free plan
No
Inbound calling
Yes
Outbound dialer
Yes
IVR builder
Yes
Digital channel scope
omnichannel

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